Juliette HASHEMI

Experience

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  Kaplan Test Prep

  Sept 2005 - Aug 2006

  CUSTOMER RELATIONS MANAGER

  Advised and sold training programs for TOEIC, TOEFL, GMAT…Portfolio management (over 1,000 customers)

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  L'Oréal Professionnel

  Dec 2006 - Nov 2010

  PRODUCT MANAGER AND COUNTRY COORDINATOR

  ► PRODUCT MANAGER, OPERATIONAL MARKETING (2 years) - ParisBudget (2M€)Created, launched and followed-up on marketing promotionsCoordinated with all departments for the creation of visual aid, merchandising, leaflets, POS...Set up marketing action plans and commercial termsTrained sales and technical teams on new productsConducted market analysis, competitive intelligence, sales forecast► SALES REPRESENTATIVE (7 months) - FranceDeveloped 400 hair salons (sales, new products promotion, consulting…)Customer canvassing (follow-up, analysis…)► MARKETING COORDINATOR, EUROPE/MIDDLE EAST AREAS (16 months) - Iran, Dubai, ParisLaunched ‘L’Oréal Professionnel’ in Iran (80 contracts in 6 months)Restructured the local distributor (defined employees positions and duties)Organized several training sessions (for contracted hairdressers) in London, Dubai and in IranCreated country-specific brochures and website Harmonized marketing/media action plans in 17 countries Show less

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  KELL'X

  Nov 2010 - Oct 2011

  PROJECT MANAGER, EVENT MARKETING

  Set up an international communication plan: radio, television, webDeveloped print and digital media: website, promotional videos, leaflets, posters…Project Management: ▪ Supervised a team of 10 volunteers ▪ Specifications, budget estimate, follow-up, risk analysis ▪ Logistics (wristbands, cash registers, restaurant/bar, security, shuttles…)

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  Louvre Hotels Group

  Nov 2011 - Dec 2012

  INTERNATIONAL GROUP MANAGER OF GOLDEN TULIP

  Budget (1M€)Marketing: ▪ Developed worldwide marketing offers ▪ Standardized marketing and media action plans in 40 countries ▪ Restructured the existing customer loyalty programs, emailing platform and CRM system Communication: ▪ New brand identification, standards, guidelines, communication and graphics standards ▪ Hotel directory (130 pages): editing, proof-reading and coordination with service providersDigital: ▪ Updated the website and mobile app. Created an extranet for hoteliers▪ Set up games and contests on social networks, Community Management ▪ SEM, SEO, SEA campaigns analysis Show less

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  BVA

  Feb 2014 - Apr 2015

  INTERNATIONAL BUSINESS COORDINATOR

  Budget (2,5M€)Managed worldwide suppliers and 6 Area ManagersNegotiated contracts with numerous partners (40 international suppliers and offices in Japan, Hong Kong, Taiwan, Dubai and New York)Quality Management, KPI, ROI, analysis and strategy implementation processCustomer presentations, debriefings on mystery shopping results and best practicesBusiness development

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  Orange Business Services

  Oct 2015 - now

  Manager @ Orange Consulting

  Agile coach & Agile Facilitator Organizational Transformation, Agile Change ManagementPromoting Collective Intelligence and 3.0. Management, Corporate Hacking, Creativity Workshops and anything that will help bring value and reach one's vision and objectivesHackathon, Design Sprint (Organization, Conception & Animation)