Terry Murphy, PMP, CSM, CSPO

Experience

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  Self Employed

  Jan 1999 - Apr 2000

  Business Analyst / Consultant
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  North State Communications

  May 2000 - Dec 2010

  .• Led cross-functional dispersed project team, which successfully implemented the Integrated Voice Response (IVR) system which resulted in reducing company costs. Directed all programming tasks with internal and third party external contract programmers. • Led a cross platform project integrating the Linux Apache web server IP Database containing Customer IP and email addresses with the ISeries based Account Billing system. • Led project that determined configuration requirements for migrating NSC's legacy AS400 billing system to a Windows based platform. Show less .• IT Lead for the development of company's AS400 Payment Entry and Treatment system. Managed the programming and documentation of the functional business requirements for migrating from manually processing customer payments to a fully automated payment entry and service reconnection process in Nortel DMS 100 Switch. • IT Lead to establish processes for Local Number Portability (LNP) which allowed a consumer or business to retain their existing telephone number when switching to another carrier. Show less

  • IT Project Management and System Configuration

    Apr 2006 - Dec 2010

  • Business Analyst / Project Leader

    Jun 2004 - Apr 2006

  • Programmer / Anaylst

    May 2000 - May 2004
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  United Guaranty Corporation

  Dec 2010 - Feb 2017

  • Led major strategic IT initiative with vendor and globally dispersed team to customize software package for mortgage insurance needs. The testing effort on this project was significant and included daily scrums that included vendor, testers, business partners, infrastructure, and developers. • Effectively managed an IT project which resulted in a savings of over $500,000. Project included working with vendor and on site developers to implement code modifications needed. Project was completed on time and under budget with zero defects found during testing.• Led the AIG Divestiture project for Security and Compliance which resulted in successfully separating from AIG with IT Security and Compliance in place. Show less

  • IT Project Manager

    Jul 2015 - Feb 2017

  • Business Project Manager

    Dec 2010 - Jul 2015
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  Wells Fargo

  Jan 2018 - now

  Senior Business Systems Consultant