James Chukwu

Experience

• 

  Meritabode Nig. Ltd.

  Sept 2015 - Jan 2022

  Sales Team Lead

  Team Manager

• 

  Bincom Dev Center

  Jan 2022 - now

  • Utilized Jenkins and Git to develop and maintain CI/CD pipelines across multiple projects, achieving a 30% reduction in deployment time and accelerating software update deliveries.• Automated infrastructure provisioning using Terraform to transform the company's cloud-based environment into a more reliable and scalable system, which reduced manual provisioning efforts by 40% and enhanced overall system stability.• Collaborated with development teams to integrate automated testing into CI/CD pipelines for early issue detection and resolution in the development process, reducing post-release defects by 25.5% and improving software release quality.• Created and deployed Python automation scripts to streamline operational processes by streamlining repetitive tasks, which reduced manual errors by over 50% and saved approximately 200 hours of manual effort per month.• Provided ongoing support in managing and troubleshooting CI/CD pipelines to ensure a seamless development and release process, maintaining a 99.9% uptime for deployment systems.• Coordinated with cross-functional teams to ensure alignment and efficiency, leading to improved collaboration and project outcomes.• Implemented monitoring and logging solutions to proactively identify and resolve issues, thereby reducing downtime and enhancing system reliability.• Improved cloud resource utilization through effective management and optimization strategies, resulting in cost savings and increased operational efficiency. Show less • Installed, updated, and removed over 400 software packages on Linux servers, ensuring optimal performance and security.• Configured network interfaces, set IP addresses, DNS servers, and managed network services for 200+ devices, resulting in a 30% reduction in network-related issues.• Managed running processes, adjusted process priorities, and administered services on servers, leading to a 25% improvement in system uptime and performance.• Conducted regular backups and restores for files and the entire systems, ensuring 100% data integrity and zero data loss incidents.• Implemented security best practices by configuring firewalls, setting up user permissions, and managing file permissions, which resulted in a 40% decrease in security incidents.• Developed and deployed over 50 shell scripts (Bash, Python) to automate repetitive tasks, reducing manual workload by 60%.• Diagnosed and resolved 200 system issues, including errors and performance problems, achieving a 95% issue resolution rate within SLA.• Utilized virtual machines (VirtualBox, VMware) and containerization technologies (Docker) to create, manage, and deploy applications in isolated environments, enhancing deployment efficiency by 50%.• Addressed over 1,000 incoming support tickets, emails, and calls, achieving a 98% customer satisfaction rate through effective problem resolution.• Investigated and diagnosed software, hardware, and network problems reported by users, resolving 85% of issues on first contact.• Assisted users with software installations, configurations, and usage inquiries, conducting approximately 100 successful installations and configurations.• Managed user accounts by creating, modifying, or removing over 300 accounts, ensuring proper access control and security.• Monitored system alerts, performance metrics, and logs, identifying and addressing potential issues before they impacted users, which resulted in a 30% reduction in downtime. Show less

  • DevOps Engineer

    Apr 2022 - now

  • Tech Support/System Administrator

    Jan 2022 - now
• 

  GIIT Africa

  Feb 2022 - Nov 2022

  Frontend Developer

  • Designed and developed websites, portals, and large-scale web applications for a diverse range of clients, ensuring a seamless and user-friendly experience.• Employed modern frontend technologies, including HTML, CSS, JavaScript, and various JavaScript frameworks, to create responsive and visually appealing web pages.• Worked closely with backend developers, UX/UI designers, and project managers to ensure seamless integration of frontend components with backend services.• Created high-quality images and implemented redirect links to enhance marketing and email campaigns, contributing to increased user engagement and higher conversion rates.• Conducted code reviews and participated in team discussions to continuously improve code quality and maintainability.• Implemented performance optimization techniques to improve page load times and overall user experience, resulting in higher user satisfaction and retention. Show less