
Inderdeep Singh Kapoor
Trainee Engg

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About me
Charging system||Fintech
Education

Guru Tegh Bahadur polytecnic Institute
2005 - 2008Diploma in Electronics & Communication Engineering Electronics & Communication EngineeringActivities and Societies: Debate Team, Organizing Techno cultural functions Annually, Technical Quizs Diploma Electronics & Communication Engineering

Guru Gobind Singh Indraprastha University
2009 - 2012Bachelor of Technology (B.Tech.) Electronics and Communications Engineering AActivities and Societies: Technical fests, Debates, Plays. B.tech Electronics & Communication Engineering
Experience

DEN Networks Limited
Sept 2008 - Nov 2009Trainee Engg-Monitoring of Unix and Wintel servers.-Operation & Maintenance of complete Digital Headend.-Real time monitoring of system using Rosa Network Management System.-Diagnosing& troubleshooting any Transport Stream related problem.-Diagnosing &troubleshooting any Transrating/Compression system problems.-Keeping track of any SET-TOP BOX related problem &reporting same to seniors.-Keeping track of EPG information and regular updating of same using NDS secluder.-Keeping track of routers, switches and IP plan of LAN.-Identify the technical parameters of equipments like Antenna, Cable, Combiner, SMS, CAS & Headend equipments. Show less

Zamil New Delhi Infrastructure Pvt. Ltd
Sept 2012 - Dec 2013Engineer FLM/ServicesNOC Engineer at ZTE telecom.• 24x7 network surveillance for the MSCs/Transmission systems/IN/VAS servers includingnetwork elements accessibility.• First level operation and maintenance fault management; provides basic triage and troubleshooting while documenting events in departmental ticketing & WO management sysytem system i.e SIMS.• Incident management (reporting, coordination, escalation and updating of faults) using trouble ticketing system.• . Provides change management support and outage notification for planned and unplanned events.• Reviews system alarm logs to identify faults and possible potential critical failure.Investigates root cause of process interruption whether system or transmission related• Prepares periodic NOC reports and performance statistics• Provides service desk response to internal customers, operational engineers, and vendors in resolving technical issues.• Includes after-hours escalations and coordination of troubleshooting efforts between networking, network security, data center, messaging, developers and various other engineering teams and partners.• Knowledge of networking technology (LAN/IP/Routers,etc.) and NMS for monitoring. Show less

Ericsson
Jul 2014 - Apr 2021Senior Integration Engineer
May 2020 - Apr 2021Solution Integrator
May 2018 - May 20202nd level Assurance Engineer-Charging System(IN)
Aug 2016 - May 2018Engineer-1st Level Assurance Engineer
Jul 2014 - Aug 2016

Comviva
Apr 2021 - Dec 2021Senior Technical Lead
LTIMindtree
Dec 2021 - nowModule Lead R&D
Licenses & Certifications

ITIL Service Operation
AXELOS Global Best PracticeNov 2015- View certificate

Ericsson Certified Associate - RAN Optimization
EricssonJun 2015 
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoJul 2015
Volunteer Experience
Headend Engg
Issued by DEN Networks Limited on Sept 2008
Associated with Inderdeep Singh Kapoor
Languages
- enEnglish
- hiHindi
- puPunjabi
- neNepali
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