Catherine Walters

Catherine Walters

Sr. Special Services

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location of Catherine WaltersNew York City Metropolitan Area

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  • Timeline

  • About me

    Manager at Innovation Luggage

  • Education

    • Norwalk Senior High School

      -
    • American School of Cosmetolgy

      2005 - 2005
      Certificate Esthetics 92

      Activities and Societies: Study of the skin and it's diseases. Dermal Institute, New York. Apprenticeship 2006... Treatments for the skin.

    • Dermal Institute

      2007 - 2010
      Internship Aesthetician/Esthetician and Skin Care Specialist

      Activities and Societies: Attends trade show and continues to do course work at NYC, location. Various course work in skin care:Facial massage methods Skin analysis Treatment course work for results

    • Brio Academy

      2007 - 2007
      Advanced Esthetics

      Activities and Societies: Advance studies; micro dermabrasion, waxing and other skin related services Advanced Esthetics ..Training

    • CT State Norwalk

      1981 - 1984
      Associate’s Degree Liberal Arts

      Activities and Societies: NCC School Paper; Photographer As part of my interest in printed media. I assisted with putting a monthly news paper together. From editing to typesetting plus being the photographer that I am, I was assigned to various locations to shoot subjects in sports and interviews.

    • AFS-USA

      1981 - 1982
      Exchange student. Sociology B

      Activities and Societies: German Language studies Field Study Family resources Coming from a multi-cultural background ..I enjoy everything foreign and was able to spend a school semester abroad in Switzerland as an exchange student. I stayed with a traditional Swiss family and traveled throughout the country. It was great experience to work with family members who taught me their trades as well as exchanging living styles and cooking various foods from my home to theirs. Still keeping in touch with them I have revisited them since my experience and plan to see them… Show more Coming from a multi-cultural background ..I enjoy everything foreign and was able to spend a school semester abroad in Switzerland as an exchange student. I stayed with a traditional Swiss family and traveled throughout the country. It was great experience to work with family members who taught me their trades as well as exchanging living styles and cooking various foods from my home to theirs. Still keeping in touch with them I have revisited them since my experience and plan to see them once again. Life has a different meaning when you have traveled and are open to another culture. I have traveled on my own or with others throughout the years including..Hong Kong, South Pacific Islands, Caribbean, France, Germany and the UK. I enjoy traveling the US as well. Wherever old school mates or new friends are. I will go. Show less

    • The University of Connecticut School of Business

      1983 - 1985
      Associate’s Degree Business, Management
  • Experience

    • Virgin Atlantic Airways

      Feb 1997 - Feb 2004
      Sr. Special Services

      **Consulted with business class travelers. Bookings, livery arrangements, medical requests and**Flying Club memberships.****Kept abreast of the Virgin Product in order to give quality customer service.**Various awards for service, including Customer Service Representative of the month

    • Bow Tie Cinemas

      Nov 2003 - Dec 2007
      Manager

      *As a manager and service supervisor, my position was to aid in the daily routine of the entire cinema theater. *As an Assistant Manager, I kept abreast of all functions of the theater, plus keeping stock and cash management balanced was required. I was key to keeping staff functioning well on daily duties, especially with routine inspections from the state. *Administrative duties included speaking to suppliers, service crew and customers on any situations that was unsatisfactory, Show less

    • Innovation Luggage

      Jul 2007 - now
      Sales Manager

      *Sales representative of premium travelware and accessories, my primary roles includes the assessment of a customer's travel needs. I'm well informed with the latest travel advisory reports, as well as keeping my customers in the loop of the latest trends in products and the airline industry's winding map to travel.*Manufacturers like;Tumi and Briggs & Riley, are forerunners, as they have the highest quality of products along with Victorinox, Samsonite & Travelpro, have been the industry's benchmarks; which keep many products abtainable *My customer service skills are impeccable in any situation due to the fact that I have worked for the public for many years with extensive training with 2 ground breaking companies in the U.K. and U.S. Show less

    • The Cake Relish

      May 2020 - now
      Founder
  • Licenses & Certifications

    • Advanced Skin Therapist

      International Dermal Institute : Internship
  • Honors & Awards

    • Awarded to Catherine Walters
      Customer Service Award Virgin Atlantic Airways Apr 2004 Most Compassionate in a Sensitive Issue. 2001Most Informative Agent of the Month. 2003Customer Service Awards 2004
  • Volunteer Experience

    • Coordinator

      Issued by March of Dimes on Apr 1980
      March of DimesAssociated with Catherine Walters