
Jodie Thomson
Medical Account Executive

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About me
Complete Practice Management: More Than Billing
Education

SACOB (South African College of Business)
2023 - 2024National Diploma - NQF L6 Financial Accounting
Experience

Stellenbosch Anaethetists
Oct 2019 - Mar 2023Medical Account ExecutiveResponsibilities:Schedule pre-operative assessments of patients.Obtain medical history, reports, etc. from other healthcare providers.Theatre bookings.Assist during in-room medical procedures, for chronic or acute epidurals for lumbar pain.Generate quotations and obtain consents for scheduled patients.Assist patients with authorisations, gap claims.Capture and manage patient information in compliance with POPI.Manage billing, rejections, PMB’s, WCA. Debt collection, liaise with medical aid and patients to resolve outstanding accounts.Hand over delinquent accounts for further action when necessary.Accept cash and card payments from patients. Process payments from medical aid and patients.Month-end and reports for auditors.Software: Elixir Live, MS Office Accomplishments:I consistently achieved the best age analysis in the practice, ensuring that the three doctors I supported always ranked among the top three out of nine, without exception. Show less

Dr Pienaar (Anaesthesiologist)
Dec 2019 - nowPractice ManagerResponsibilities:Schedule pre-operative assessments of patients.Obtain medical history, reports, etc. from other healthcare providers.Theatre bookings.Generate quotations and obtain consents for scheduled patients.Capture and manage patient information in compliance with POPI.Manage billing, rejections, PMB’s, WCA. Debt collection, liaise with medical aid and patients to resolve outstanding accounts.Hand over delinquent accounts for further action when necessary.Accept cash and card payments from patients. Process payments from medical aid and patients.Month-end and reports for auditors.Administration and maintenance of pharmaceutical inventory as necessary.Monitor online reviews, ensuring a positive digital image.Implement and execute marketing initiatives.Register with medical aids, medical aid contracts, assist with access to Pathology app and Radiology Pax System.Maintaining the CPD register.Software: Elixir Live, MS OfficeAccomplishments:Consistently praised by patients for exceptional service, while maintaining excellent debtors with no bad debt. Show less

Various Medical Practices
Mar 2023 - Oct 2023Professional DevelopmentEngaged in part-time roles across various medical disciplines, enhancing my expertise in practice management software such as Astrocyte, GoodX, Elixir Live, MedEdi, Medemass, Panacea, and Vericlaim. Gained hands-on experience in Anaesthetics, General Surgery, Internal Medicine, Obstetrics and Gynaecology, Paediatrics, Orthopaedics, and Urology.

Practice Accounts
Oct 2023 - nowCo-Founder & Practice ManagerAt Practice Accounts, we offer comprehensive practice management solutions tailored to various disciplines. With extensive experience in private practice, we understand the unique challenges and requirements.For Surgeons: We streamline administrative tasks, ensuring your practice operates smoothly even during unforeseen circumstances. For Anaesthetists: We simplify the administrative processes by handling patient communication, informed consent, we liaise with surgeons rooms for any add-on or emergency procedure and icd10 codes, so you only record what you do in theatre. Our daily billing services and quick claim rejection resolutions, with regular telephonic follow ups and detailed notes on all your accounts, help maintain a steady cash flow allowing you to focus on delivering exceptional patient care. Show less

Anaesthetist Locums
Nov 2023 - Oct 2024Bookings and Marketing ManagerStart building connections by making calls, sending emails, and meeting specialists in person to promote services and secure bookings.Maintain and nurture relationships with existing specialists while actively seeking new business opportunities.Identify and coordinate with available anaesthetists within the group to provide assistance to specialists.Software: MS Office, Google SheetsAccomplishments:Initiated connections on day one, paving the way for immediate impact.
Licenses & Certifications
- View certificate

Igniting Emotional Engagement
LinkedInJul 2023 - View certificate

Writing Customer Service Emails (2017)
LinkedInJul 2023 - View certificate

How to Resolve Conflicts
LinkedInJul 2023 - View certificate

Body Language Essentials for the Working Professional
LinkedInJul 2023 - View certificate

Communicating with Confidence
LinkedInJul 2023 - View certificate

Learning Excel: Data Analysis
LinkedInJul 2023 - View certificate

Mindsets and Strategies for Negotiation Success
LinkedInJul 2023 - View certificate

Building Trust
LinkedInJul 2023 - View certificate

Learning Computer Security and Internet Safety
LinkedInJul 2023 - View certificate

Security Tips: Browsing the Web
LinkedInJul 2023
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