Singh K

Singh K

Customer Support Officer

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location of Singh KMumbai, Maharashtra, India

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  • Timeline

  • About me

    #CYBER SECURITY || TECHNICAL SUPPORT ENGINEER || FORESCOUT || PALO ALTO || NETWORK SECURITY || R&S ||

  • Education

    • GRT INSTITUTE OF ENGINEERING AND TECHNOLOGY

      2010 - 2014
      BE - Bachelor of Engineering Electrical, Electronics and Communications Engineering
  • Experience

    • Mphasis

      Jan 2015 - Aug 2015
      Customer Support Officer

      resolve ticket over call and mail.

    • HGS - Hinduja Global Solutions

      Sept 2015 - Feb 2016
      Customer Support Officer
    • Cellplan Technologies Pvt Ltd

      Oct 2016 - Aug 2018
      Radio Frequency Consultant

      network optimization and troubleshooting.

    • Altruist Lanka Pvt Ltd.

      May 2019 - Feb 2020
      System Engineer

      network optimization, voice and data monitring.

    • Sify Technologies Limited.

      Aug 2020 - Aug 2024
      Network Security Engineer

      • Supporting networks projects also configuration & maintaining of CISCO routers and switches.• Efficiently handling Network, user & users IT related Problems also monitoring Network and Network related Problems.• Troubleshooting routing protocols like EIGRP, OSPF, BGP.• Analysis & periodic check of LAN/WAN traffic• Configuration, administration, and maintenance of Palo Alto Firewall• Provide administration around the Palo Alto infrastructure Service Request, etc• VLAN, VTP, HSRP, STP, RSTP, ACL Creation & Implementation.• Configuring and Troubleshooting HSRP Redundancy Protocol.• Handling service request and ensure timely and effective delivery under defined SLA.• Actively participating in Scheduled events/activities on coordinated changes.• Maintain routes and routing protocol on distribution layer with various routing protocols like BGP, EIGRP, OSPF.• Proficient in configuration of Ethernet link and tracking with HSRP, VRRP.• Working experience of Ticketing tools.• Responsible for general architecture, initial configurations, and subsequent management of Palo Alto Firewall.• Creation and maintenance of Palo Alto firewalls.• Configuration, administration, and maintenance of Cisco Wireless Controllers.• Administration and maintenance of Cisco Access points• Configuring and Optimizing Palo Alto firewall. Show less

    • Forescout Technologies Inc.

      Aug 2024 - now
      Technical Support Engineer
  • Licenses & Certifications

    • Cisco Certified Network Professional (CCNP)

      NWKINGS.ORG
      May 2021
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      NWKING.ORG
      Jan 2021
    • Microsoft Certified Solutions Associate (MCSA)

      NWKINGS.ORG
      Jan 2021
    • Forcepoint Next Generation Firewall Administrator BETA (E-learning with Labs)

      Forcepoint
      Oct 2022
      View certificate certificate
    • ForeScout

      Forescout Technologies Inc.
      Nov 2020
      View certificate certificate
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Sify Technologies Limited.
      Jul 2021
      View certificate certificate
    • Introduction to Artificial Intelligence

      Skillsoft
      Sept 2022
      View certificate certificate
    • OWASP Top 10: Web Application Security

      Skillsoft
      Aug 2021
      View certificate certificate
    • Fortinet Network Security Expert Level 3: Certified Associate

      Fortinet
      Feb 2021
      View certificate certificate