Aidan Smith QFA

Experience

• 

  Manor Farm

  May 2008 - Mar 2015

  Factory Worker

  I have worked with this company from may 2008 until March 2015. I firstly started working with this company part time from may 2008 and after I completed my college degree the company kept me on full time. Manor Farm is an Irish Owned Family Company which produces Manor Farm Chickens. It has total control over all stages of production. They Employ 650 people directly and 150 farmers indirectly. Supplies customers from all major supermarkets, local stores, butchers and trades abroad.During my time working with Manor Farm I have Worked consistently and cooperatively over six years with all staff and management during holiday periods.I have also Carried out general operative work in several areas of the factory, preparing and packing orders ahead of schedule and under pressure. I also Carried out tasks on my own initiative and worked additional hours on request and at short notice during busy periods. Show less

• 

  Bank of Ireland

  Mar 2015 - Feb 2018

  The next area I worked in with Bank of Ireland was Direct personal Lending and my role in this department was a Lending Advisor. Bank of Ireland and other bank customers would call or apply online for personal loans for purposes such as car loans and car repairs, home improvement loans, holiday loans etc. Customers would also be applying for Overdrafts and Credit Cards.My role would be to communicate with customers who would apply for loans, Overdrafts and Credit Cards and either go through an application or give information and decisions on current ongoing applications. I would be involved in assessing to see if a customer meets the criteria for an application and if so I would go through an application with the customer over the phone. Show less I got the opportunity to move the Business and Agri Lending sector of Bank of Ireland. I aim to give the best possible experience to new and existing customers in relation to Business and Agricultural loans. In order to maintain and ensure a good experience for all customers it involves working very closely with all Bank of Ireland branch staff members and also Business and Agricultural lenders. My role in this sector of Bank of Ireland includes communicating on a daily basis with new and existing customers who wish to make an application or query an existing loan application. It also involves managing customer expectation. For customers looking to drawdown there approved lending facility, I would e-mail a facility letter to the customer or to the customers local branch, and when the customer was ready to drawdown their approved loan into their account I would go through the drawdown stage with them over the phone. After gaining priceless knowledge and experience in the Business and Agricultural sector I got the opportunity to move to another sector within Bank of Ireland, where I could learn and gain more experience. Show less I started off my Bank of Ireland career working in a customer service representative role. The role involved firstly learning all the procedures of Bank of Ireland. The role of customer service is an important role as it involved dealing with customers on a daily basis, answering and solving there queries and delivering the best customer experience possible for all customers. The role involved working closely with a team leader who would advise and guide each team member into becoming the best possible customer representative for Bank of Ireland. I worked in this department until October as I got approached and offered to move to a different sector within Bank of Ireland Show less

  • Lending Advisor

    Dec 2016 - Feb 2018

  • Business and Agri Lending Agent

    Oct 2015 - Dec 2016

  • Customer Service Representative

    Mar 2015 - Oct 2015
• 

  International Financial Data Services (IFDS)

  Feb 2018 - Mar 2022

  • Transfer Agency (Officer/Manager)

    Apr 2021 - Mar 2022

  • Transfer Agency (Senior Associate)

    Aug 2019 - Apr 2021

  • Transfer Agent(Associate 2)

    Feb 2018 - Aug 2019
• 

  State Street

  Mar 2022 - now

  • AVP Dealing Services

    May 2022 - now

  • AVP Registrations Services

    Mar 2022 - May 2022