Pramesh Kumar

Pramesh Kumar

Operation & Quality analyst

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location of Pramesh KumarMumbai, Maharashtra, India

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  • Timeline

  • Skills

    Accreditation
    Healthcare
    Healthcare Industry
    Healthcare Management
    Health Policy
    Hospitals
    Leadership
    Management
    NABH
    Problem Solving
    Strategic Planning
    Supervisory Skills
    Team Building
  • About me

    • To co-ordinate for the implementation of quality systems. • To maintain documents of all quality system procedures and work instructions. • To conduct internal quality audit of the facility. • To conduct management review meeting and follow-up with the actions initiated. • To co-ordinate with the HOD's for the clearance of non-conformity and ensure Corrective and Preventive actions when necessary. • Oversee day-to-day administration and co-ordination between departmental heads of the hospital. • Liaise and consult with Operation/administrative head to set goals. • Conduct monthly review meetings of all committee to review performance of previous month, targets for the current month and devising action plans for improving performance in the process delivery. • To ensure quality of service given are equivalent to set standards • Accountable for Streamlining Operations of the key Department so that Quality and operations goes hand in hand e.g Admissions, Front Office, OPD, ICU, OT, Maintenance & Engineering, Medical Records, Ambulance Services, Dietary Services, Blood Bank and Diagnostic & Imaging, Inpatient services and many other areas. • Participate with the hospital administrator for daily operations of hospital management while directing and coordinating for Quality Management in the patient care activities. • Strengthening of processes of various departments as per the requirement of standardization. HR, Front office, IPD, Pharmacy, Emergency, Admission, Discharge, Transfer, Ambulance, Store, Diagnostic Service, Intensive care, OT management. • Sensitization of Hospital Staff on Quality Management System. • Conceptualize policies, procedures, guidelines, forms in association with the various departments to ensure highest compliance, thereby ensuring adherence to health authority regulations. • Creation of Policy & Procedure as per NABH/NABL/ISO Guidelines & syndication of the same from the process owners.

  • Education

    • Symbiosis International University

      2015 - 2017
      Master’s Degree MBA HOSPITAL AND HEALTHCARE MANAGEMENT A

      Activities and Societies: Worked with operation, quality management, on various corporate initiative and continuous improvement program. Identified business process and SCM and map out effective ways to apply continuous improvement theories to solve business problems. Developed questionnaire to understand how business units share information, learn and collaborate. With lean initiative increased the resource availability of daily consumable inventory and distribution that resulted into cost saving & Forecasting SYMBIOSIS INTERNATIONAL UNIVERSITY, PUNE

    • Punjab Technical University

      2011 - 2015
      Bachelor's degree Clinical Laboratory Science/Medical Technology/Technologist 70%

      Activities and Societies: Worked as intern in diagnostics division of hospital. Good knowledge of process and procedure associated with diagnostics. Worked with operation, quality management, on various corporate initiative and continuous improvement program.

  • Experience

    • Guru nanak hospital mumbai

      May 2016 - Aug 2016
      Operation & Quality analyst

      • Study on inventory distribution and control in material management system (MMS For proper management of inventory within the hospital the concepts Just in time, ABC analysis, Material requirement planning, Vendor Management Inventory were applied. This helped in optimizing the distribution network, and streamlining the processes involved, across the entire organization. Reorder levels and safety stocks were made for each department. This helped in optimizing the usage of consumables, thereby preventing shortage. Lean (sixth Sigma) was also applied for reducing wastage therefore increasing the efficiency of the existing resources. • The specific areas of accountability of the role: Leads all Supply Management activity within the designated Region (Prime) – Is responsible for leading the Supply Chain solution for an identified Region - Helps to develop and then implements the Supply Chain strategy for the Contract, working closely with stakeholders, operational teams and parent category managers to understand customer requirements and implement the most appropriate Supply Chain solutions - Ensures that the supply chain is safe, sustainable and appropriately accredited - Works closely with Operational colleagues and manages cross-functional teams to implement agreements across the business - Installs and leads performance management and supplier development programs, provides metrics and trend analysis. Installs corrective action plans - Delivers targeted savings and performance improvement benefits and is accountable for the cost reduction and performance of the total supply chain solution in the designated region. Show less

    • Relacy Healthcare Management

      Jan 2017 - Oct 2017
      Quality Consultant

      1. Develop and support continuous quality improvement activities at Organizational, Divisional and Departmental level to assist, evaluate, analyze and improve work processes and outcomes ensuring the participation of all employees.2. Training to Staff and other department as be need based3. Preparing of quarterly and monthly report.4. Conduct monthly audit and analysis of data.5. Maintain a central register of Quality Improvement activities and reports.6. Responsible for Participate in reviewing assigned Performance Improvement Team activities and initiatives, and assists in spreading the quality of culture7. Participates in Patient and staff Satisfaction Survey.8. Conducts concurrent and retrospective reviews of patient’s files in order to collect relevant information pertaining to on-going QM9. Responsible for resolving day to day challenges.10. Conduct monthly audit and analysis of data11. Improve the operational systems, processes and policies in support of organizations mission.12. Play a significant role in long-term planning, including an initiative geared toward operational excellence.13. Monitoring all NABH related quality improvement initiatives in various departments.14. Implementation of all the standards as per NABH in all departments.15. Set up structure process and standards to achieve accreditation.16. Conduct necessary awareness training for all departments.17. Coordinate necessary document generation and collation from different department heads.18. Review all department manuals to ensure that they are in line with the requirements.19. Preparation, implementation and renewal of medical record forms. Show less

    • D Y Patil Hospital

      Oct 2017 - Nov 2020
      Head of quality and Operations

      • Training of the trainer of Hospital on various hospital wide policies/Processes, activities• Devised methodology of Internal audit, Committee proceedings, Analysis of Quality Indicators, Meeting Regulatory issues, Process mapping and Improvement.• Participation in strengthening hospital infection control, medication Safety, Patient Safety management Meeting the deadline set by Employer• Liaise and consult with Operation/administrative head to set goals and standards for measuring the performance of various department of the hospital.Identification of gaps, develop action plan under the guidance of in- charge of the hospital and monitor compliance; graduate in hospital and healthcare management with prior education in medical technology focused in technology aspect of healthcare solution and product.• Conceptualize policies, procedures, guidelines, forms in association with the various departments to ensure highest compliance, thereby ensuring adherence to health authority regulations.1. To co-ordinate for the implementation of quality systems.2. To maintain documents of all quality system procedures and work instructions.3. To conduct internal quality audit of the facility.4. To conduct management review meeting and follow-up with the actions initiated. 5. To co-ordinate with the HOD's for the clearance of non-conformity and ensure Corrective and Preventive actions when necessary. 6. Oversee day-to-day administration and co-ordination between departmental heads of the hospital.7. Liaise and consult with Operation/administrative head to set goals.8. Conduct monthly review meetings of all committee to review performance of previous month, targets for the current month and devising action plans for improving performance in the process delivery.10. Creation of Policy & Procedure as per NABH/NABL/ISO Guidelines & syndication of the same from the process owners. Show less

    • Center for Quality and standard

      Nov 2020 - Apr 2021
      Project Head

      PROJECT HEAD at Center for quality and standard ( fulltime till Feb 2021) and associated member in present 1) Academics: Teaching and training faculty in university for integrated course in master in public health and integrated course in master of hospital and healthcare management for (UG and PG)B) Academic faculty coordinator means academic resources arranging indepedenty in terms of faculty or examination conducting or infrastructure arrangements or own branding on the basis people will come or students you can generate for the course.2) Accreditation / certification: independently conduct the entire process of any of the iso /NABH/NABL standard3) Create an accreditation board for us without any aid or have you got such resources who will associate and conduct a board or be part of board. Or can you act as accreditation or technical manager.4) Nabh standards for full accreditation: Creation of Policy & Procedure as per NABH/NABL/ISO Guidelines & syndication of the same from the process owners as per 4th and 5th edition of NABH standard.5) Conduct CRO activity or such activity as active team members in CRO committees I will be part of management's operations in CRO committees.1. CEO of CQS organization as an accreditation, Certification and various Training teaching or non- teachings. Show less

    • Hira Mongi Navneet Hospital

      Apr 2021 - Dec 2022
      Head Quality and hospital operations
    • Mahavir Group of hospital

      Sept 2021 - now
      Hospital General Manager

      Managing day to day hospital Administration and Implementing various programs like DNB , NNF and various fellow ship programs and Managing patience safety and Quality accreditation program Nationally

  • Licenses & Certifications

    • NABH

      D Y Patil Hospital
      Jan 2019
      View certificate certificate
    • MBA HOSPITAL AND HEALTH CARE

      Symbiosis Institute of Health Sciences (SIHS ) Pune