Gina S.

Experience

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  Genuine Parts Company

  Oct 1999 - Aug 2009

  Senior EDI Analyst

  GENUINE PARTS COMPANY – Atlanta, Georgia, October 1999 to August 2009 Senior EDI Analyst• Responsible for the day-to-day support of all EDI communications including root cause analysis, resolution of system errors, patch maintenance and programming updates.• Created, integrated and maintained maps and processes.• Served as the SME for implementation and integration of new client integrations• Performed business support responsibilities, which included production monitoring, file maintenance, ad hoc reporting, and consultation with internal and external users• Performed development and maintenance of Cobol scripts used by production processes• Assisted in maintaining test systems and test cases/disaster recovery efforts• Assisted in the development and execution of test plans and documents test results• Assisted and coordinated with other staff, and users, to maintain systems in accordance with priorities and scheduled target dates• Developed and collaborated with other staff in the development of user documentation and training for system implementations and enhancements• Performed team administrative duties including status reporting, team development, self/peer/project assessmentsEDI Support Analyst / Developer• Designed, developed, and maintained EDI/B2B maps • Deployed solutions from the EDI/B2B test environments to the production environment • Maintained and performed maintenance on development, test, and production EDI/B2B environments• Monitored, Trouble-Shoot, and Maintained EDI/B2B processes• Created and Maintained EDI/B2B documentation• Participated in the testing, implementation of new EDI/B2B maps, business processes, applications and scripts• Interacted with trading partners to resolve EDI data issues and new trading partner setups• Interacted with other applications and application owners to resolve EDI/B2B issues Show less

• 

  Life Line Screening

  Aug 2013 - Jan 2017

  Ultrasound Technologist

  LIFE LINE SCREENING – Atlanta, Georgia, August 2013 to January 2017Ultrasound Technologist• Assisted in the daily set-up, system integration, calibration and break down of electronic medical devices at off-site locations.• Translated medical device functionality and medical terminology into laymen vernacular to patients and families so they understood the healthcare exams being performed• Worked directly with patients and family members based on the data of test results to develop critical care treatment action plan.• Performed high image Doppler ultrasounds to determine vascular diagnosis • Performed various hemodynamic examinations on patients to determine deficiencies and level of disease • Performed blood tests to diagnose variety of diseases and conditions• Efficiently and accurately managed high volume of patients • Instruct, manage, and record all HIPPA, Privacy Practice, and Medicare legal documentation • Organize, record, and maintain data reports on patient health care information• Provided leadership and mentoring to other team members Show less

• 

  Riskonnect, Inc.

  May 2017 - Jan 2022

  • Resolve client application issues directly via video, chat and telephony channels • Self-manage secondary client engagement to work through user error events when client questions or responses indicate a lack of understanding of issue resolution • Create cases summary for escalated issues and remain the point of contact for clients through issue resolution • Collaborate daily with scheduled support team ‘drive-ins’ to review case load, solutions and to reinforce procedures • Assist in the design and ‘stand-up’ of Tier 1 help desk including drafting procedures document and creating a repository of use case examples and break-fix solutions Show less RISKONNECT SOFTWARE – Kennesaw, Georgia, May 2017 to PresentOffice Logistics Manager• Support an office of 100 + employees by managing logistics including facility applications, internal processes and facility needs• Modified visitor engagement application to provide automated electronic communication to the designated employees upon visitor check-in• Transitioned on-site lunch program from a manual process to an online process reducing resource time and improving employee satisfaction• Responsible for requirement specifications for all new office administration applications.• Lead testing resource for pre-production roll-out of new administrative applications as well as upgraded existing applications• Manage company and HR communications (via Salesforce)• Planned and arranged all logistics involving yearly Sales Kickoff Meeting (group of 60 + people (domestic and international) Show less

  • Salesforce Support Analyst

    Jun 2019 - Jan 2022

  • Office Logistics

    May 2017 - Jun 2019
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  Leidos

  Jan 2022 - now

  • Team Lead

    May 2024 - now

  • EDI Analyst

    Jan 2022 - now