Dmitry Sopot

Experience

• 

  Gusarov Group

  May 2016 - Jun 2016

  Верстальщик
• 

  CООО "Системные технологии"​

  Oct 2016 - Jan 2017

  Курсы Oracle
• 

  IT Academy

  Mar 2017 - Jul 2017

  Python/Django Developer

  - Frontend Development- Backend development

• 

  Money

  Jan 2018 - Nov 2018

  - Operational management of the department, building internal processes- Monitoring the interaction of technical support specialists with other departments of the company- Quality control of service and user satisfaction, including operational monitoring of the correctness of reception, registration, classification and solving user requests to troubleshoot services- Work with complex / non-standard user requests, search for possible ways to solve them- Analysis of complaints on the quality of service, identification and analysis of errors in the work of employees, as well as activities to prevent the recurrence of errors in the future (preparation of regulations / documentation)- Participation in projects for the development of an automation system for the incident management process (implementation and configuration of zabbix monitoring) - Development and implementation of a KPI system for employees of customer support services - Compilation and reporting of department performance indicators Show less

  • Head of Technical Support Department

    Apr 2018 - Nov 2018

  • Junior Systems Engineer

    Jan 2018 - Mar 2018
• 

  Heads and Hands

  Nov 2018 - Feb 2024

  - Management of the full cycle of product development: mobile applications, complex web services;- Collection of requirements and conduct their preliminary analysis in conjunction with the business;- Coordination of the complexity and priority of tasks with the business;- Setting tasks for development (including together with the architect and analyst);- Ensuring compliance with the deadlines, profitability and quality of the project (related departments, distributed team);- Management of several projects at the same time, distribution of load and priorities;- Management of customer expectations, coordination of deadlines and estimates / budgets;- Proposal and presentation of solutions for the tasks and requirements of the client;- The study of relevant technologies;- Monitor the testing process and participate in acceptance;- Ensure the launch of new functionality in the product environment;- Conduct "daily planning, demo";- Interact with related teams and RP;- Analyze and constantly improve existing products;- analyze competitive products;- Planning- Drawing up a map of a mobile application in Miro, Figma programs- Experience of opening an office together with another company - Searching for a team in a new office Show less - Management of the full cycle of product development: mobile applications, complex web services;- Collection of requirements and conduct their preliminary analysis in conjunction with the business;- Coordination of the complexity and priority of tasks with the business;- Setting tasks for development (including together with the architect and analyst);- Ensuring compliance with the deadlines, profitability and quality of the project (related departments, distributed team);- Management of several projects at the same time, distribution of load and priorities;- Management of customer expectations, coordination of deadlines and estimates / budgets;- Proposal and presentation of solutions for the tasks and requirements of the client;- The study of relevant technologies;- Monitor the testing process and participate in acceptance;- Ensure the launch of new functionality in the product environment;- Conduct "daily planning, demo";- Interact with related teams and RP;- Analyze and constantly improve existing products;- analyze competitive products;- Planning- Drawing up a map of a mobile application in Miro, Figma programs. Show less

  • Senior Project Manager

    Mar 2021 - Feb 2024

  • Middle Project Manager

    Nov 2018 - Mar 2021
• 

  Brunoyam

  Feb 2022 - Apr 2022

  Преподавание курсов PM

  - Составление программы и подготовка теории- Проведение занятий- Подготовка и проверка ДЗ

• 

  Базис Телеком

  Jul 2022 - Dec 2022

  Senior Project Manager

  - Сбор требований и проводить их предварительный анализ совместно с бизнесом;- Согласование трудоемкость и приоритетов задач с бизнесом;- Постановка задач на разработку (в том числе совместно с архитектором и аналитиком);- Обеспечение выполнения сроков, рентабельности и качества проекта(смежные отделы, распределенная команда);- Управление ожиданиями клиентов, согласование сроков и смет/бюджетов;- Предложение и презентация решений для задач и требований клиента;- Изучение актуальных технологий;- Контролировать процесс тестирования и участвовать в приемке;- Обеспечивать запуск нового функционала в продуктовой среде;- Проведение "дейли, планинг, демо";- Взаимодействовать со смежными командами и РП ;- Анализировать конкурентные продукты;- Планирование- Составление карты МП в программах Miro, Figma- Поиск команды Show less

• 

  Tiqum

  Jul 2022 - now

  Развитие офиса в Санкт-петербурге
• 

  O'STIN

  Feb 2024 - now

  Product Owner (Менеджер бизнес-продукта МП)

  - Разрабатываю инновационные решения, для удобства покупателей и достижения бизнес-целей компании.- Формирование дорожной карты и backlog продукта, управление его реализацией и внедрением.- Создание пользовательских сценариев и функциональные требования продукта, основываясь на аналитических данных и рыночных исследованиях.- Сотрудничество с бизнес-подразделениями, управление ожиданиями и информирование по плану реализации, проведение демо нового функционала.- Организовывание A/B и мульти вариантного тестирования. Проведение CustDev по клиентскому пути и новым фичам.- Тесное сотрудничество с IT-командами, мониторинг качества выполнения задач и сроков реализации.- Участие в user acceptance testing и принятие решения по запуску в эксплуатацию.- Обработка обратной связи клиентов по взаимодействию с продуктом.- Анализ и мониторинг конкурентной среды. Show less