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Kylie Bishop

Kylie Bishop

Customer Service Consultant / Administrator

Followers of Kylie Bishop160 followers
location of Kylie BishopGreater Adelaide Area

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  • Timeline

  • About me

    Administration Officer at Herron Todd White

  • Education

    • Southern Vales Christian Community School

      -

  • Experience

    • Superpartners

      Jan 2000 - Jul 2014
      Customer Service Consultant / Administrator

      Provides full customer service including inbound calls and front desk coverage. Develops procedures and trains staff on new systems and processes, and assists with Senior role during leave periods. An elected member of the national employee recognition program.Key outcomes include: consistently receives a Rating 1 on phone calls checked by Melbourne office; received a Gold Award for identifying a system issue resulting in ~3,000 client files being corrected; and recognised for working with interstate offices to streamline AustraliaSuper's Duplicate Merge procedure and facilitating training sessions on same. Show less

    • BT Financial Group

      Mar 2015 - Jul 2021

      • Client Account Specialist

        Feb 2017 - Jul 2021

      • Customer Solutions Consultant

        Mar 2015 - Jan 2017

    • Herron Todd White

      Jul 2021 - now
      Administration Officer

  • Licenses & Certifications

    • Diploma of Superannuation Management

      Association of Superannuation Funds of Australia (ASFA)
      Jan 2002