Jackson Chakma

Experience

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  Crescendo Transcription pvt. ltd.

  Oct 2015 - Mar 2016

  Transcriber
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  Concentrix

  Sept 2016 - Apr 2018

  Practitioner
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  EDC (Entrepreneurship Development Cell) IIT Delhi

  Jan 2018 - Mar 2018

  Campus Ambassador
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  VPS Group Solution

  Jun 2018 - Jan 2019

  Audit Executive
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  UNIQLO

  Aug 2019 - Apr 2021

  Retail Associate

  Responsibilities:Customer Service: Greeting customers, assisting them in finding products, and providing information about products and promotions.Sales: Actively promoting and selling products to achieve sales targets, upselling and cross-selling when possible.Stock Management: Receiving, unpacking, and stocking merchandise on shelves or racks, ensuring products are displayed attractively.Visual Merchandising: Ensuring that the store layout and displays are visually appealing and comply with company standards.Cash Handling: Operating cash registers, handling cash transactions accurately, and processing payments using various payment methods.Inventory Management: Monitoring inventory levels, conducting stock counts, and assisting with inventory control procedures.Cleaning and Maintenance: Keeping the store clean, organized, and well-maintained, including restocking supplies as needed.Compliance: Adhering to company policies and procedures, including safety and security protocols, and ensuring compliance with relevant regulations.Customer Assistance: Handling customer inquiries, resolving complaints or issues, and escalating when necessary.Product Knowledge: Staying informed about product features, benefits, and uses to provide accurate information to customers.Teamwork: Collaborating with colleagues to achieve store targets and maintain a positive working environment.Upskilling: Participating in training programs and workshops to improve product knowledge, sales skills, and customer service abilities. Show less

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  Amazon

  Aug 2021 - Nov 2021

  CS Associate (Ct. WFH)

  Contractual