Cydney Lambert

Experience

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  James Cook Languages

  Aug 2013 - May 2014

  English Language Teacher

  Certified TEFL teacher in both individual and classroom settings, primarily in corporate environments with Director and above students, including AXA Europe, Mondelez, and ABB. Heavily supplemented textbook ciriculum with individualized content later adapted by other teachers.

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  OfficeFeeder

  Nov 2014 - Dec 2015

  Client Care Manager

  OfficeFeeder is your one point of contact for all your office's ordering needs. We strive to make ordering food as fast, simple, and painless as possible. Created and cultivated client relationships from the first email to the most recent phone call. Established SOPs for daily use.

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  Northwestern Mutual

  Mar 2016 - May 2018

  Supported a safe and sophisticated client experience to identify and pursue their life's priorities. Serviced new and existing accounts, including both investment and insurance products. Prepared and reviewed client files for quarterly, semi annual, or annual reviews to ensure financial success and compliance. Filled team needs as office manager, including coordinating team care. Worked with multiple Financial Representatives to educate around company systems, help develop best business practices, and perform various non money generating tasks to set them up for success. Developed and led trainings for new Financial Representatives and ongoing education around company systems, including case studies around financial plan recommendations.

  • Client Service Assistant

    Jun 2017 - May 2018

  • SET Associate

    Mar 2016 - Jun 2017
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  Northwestern Mutual

  Oct 2018 - Apr 2019

  Client Care/ Administrative Assistant

  Supported several different financial advisors and wealth managers as front line customer service and office administration.Managed calendars of multiple high performing Wealth Management Advisors. Serviced new and existing accounts, including both investment and insurance products.Prepared and reviewed client files for quarterly, semi annual, or annual reviews to ensure financial success

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  Uncharted - now Common Future

  Jan 2019 - Sept 2019

  Chief of Staff

  Uncharted bridges the gap between entrepreneurs solving society’s biggest problems with the resources they need by connecting them with funders and industry mentorship, as well as helping source solutions to the business challenges they face. Worked independently to manage CEO's schedule, work load, and travel plans to maximize time and provide accountability to weekly and quarterly goals. Also maintained physical office, creating a comfortable space for team members to collaborate and innovate. As the staff pinch hitter, assisted in research, operations, and program execution, including event planning and logistics. Sourced donations, provided new hire training, and sourced new vendors for multiple projects. Show less

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  Guild Education

  Feb 2020 - Dec 2022

  We do education benefits better. We’re transforming traditional tuition reimbursement programs into a strategic investment by increasing employee recruitment, retention, upskilling and brand equity. Daily joy was interfacing with C-Level stakeholders to discuss current business challenges, organizational values, and executives’ philosophies to get creative about solutions. Guild Education is on a mission to unlock opportunity for America’s workforce through education, with a double bottom-line business model that does well by doing good. As a coach, I collaborated with students to directly strategize how to use their education benefits to their best advantage so they can chase their dreams.

  • New Employer Partnerships

    Jun 2021 - Dec 2022

  • Education Coach

    Feb 2020 - Jun 2021
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  Colorado Department of Human Services

  Nov 2023 - now

  Trails Business Analyst