Luca Barachini

Experience

• 

  Vodafone IT

  Apr 2002 - Dec 2008

  Program Project Manager

  • Experience in budget management of large-scale projects commissioned by Vodafone UK from vision to implementation• Managing and supervising a staff of 25 made of Vodafone Employees, external consultants and executives • Strategic development of Web Transformation Program and responsible for leadership and providing direction to Project Managers (3 internal and 7 external), programmers, and 25 analysts • Role of direct supervisor for leading the transformation of Web department during the program of outsourcing software development to IBM Show less

• 

  Infosys Consulting

  Jan 2009 - Mar 2014

  Principal

  Clients: T-Mobile, CarPhone Warehouse, Vodafone, GlaxoSmithKline• Business change consultant across retail and telecommunication industry. Responsible for leading projects at client sites, mentoring consultants, generating business leads and building strong client networks• Responsible for omnichannel customer experience proposals, phased approach, resource and budget allocation• Responsible for leading a change program to improve customer retention across 800 retail stores• Leadership role for a mobile selfcare transformation across 11 countries Show less

• 

  Lancaster University Management School

  Sept 2009 - Oct 2010

  MBA Student

  Specialization: Project Management, Strategy PlanningSummer project (4 months): responsible for developing a brand strategy with Eternity Football UK

• 

  Digineer

  Apr 2014 - Dec 2015

  Head of Omnichannel Transformation

  Clients: Progressive• Responsible for leading the customer experience practice and the PMO team• Responsible for project governance set up, resource allocation, portfolio management and action plan for all Digineer’s clients. Internal coaching on project methodologies and roadmap creation• Responsible for omnichannel transformations and for actively managing about 75 resources across multiple internal department

• 

  Versace

  Feb 2016 - Aug 2018

  Omnichannel Director

  • Responsible for eCommerce global market expansion and omnichannel journey• Head of digital program management & omni-channel transformation. E-Commerce leadership role and responsible for digital business growth strategy • Role of board advisor on digital roadmap proposals, digital return on investment on key projects and key vendor partnerships• Head of new country roll outs such as USA, Canada & EU. Leading role for eCom proposal and execution for China B2B and B2C business set up Show less

• 

  DXC Technology

  Sept 2018 - Oct 2021

  Luxury Portfolio Manager

  Clients: Versace, Bally, Belstaff, Jimmy Choo, Michael Kors• Responsible for planning, team allocation, financial forecasting of digital roadmaps within the fashion industry• Responsible for managing in-flight project and defining long-term strategy• Leadership in identifying business opportunities on the omnichannel space with current client and potential prospects

• 

  Accenture Song

  Nov 2021 - now

  Associate Director - Customer Experience and Solution Consultant