Alexei Ivanov

Experience

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  Beeline

  Oct 2010 - May 2012

  Technical support engineer, 2-nd line

  My job was to troubleshoot customer's issues with internet connectivity and IPTV. I consulted clients on the phone to help them fix problems with VPN connections, home routers and basic issues with their OS. My duties also implied configuring basic settings on our network equipment (D-Link DES 3028 and similar).

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  MTBC Telecom

  Jul 2012 - Nov 2012

  Technical support engineer

  I monitored VOIP traffic and provided basic diagnostics in case any anomalies detected.

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  MTBC Telecom

  Feb 2013 - Jun 2014

  System Administrator

  I worked with AD DS, GPO, DHCP, DNS and Hyper-V server roles. My job was to keep company's network health and running.

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  MLS IT Systems

  Jul 2014 - Dec 2014

  Technical support engineer

  I was in technical support team for company's software. My duties were to help our clients with installing and configuring our software, handle any problems and error occurred and to install and maintain customers database's (MS SQL 2008).

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  Fujitsu Russia GDC

  Feb 2016 - Dec 2017

  System administrator

  Working in datacenter support team.Supporting Fujitsu ServerView Resource Orchestrator 3.2, VMware vSphere 5.5.Supporting System Center Operations Manager 2012 R2 for large infrastructures (more than 600 servers).Developing two-way integration of monitoring systems with ITSM toolset (System Center Operations Manager to ServiceNow mostly)Supporting System Center Configuration Manager Current Branch (geographically distributed infrastructure, more than 30 000 client PCs).Installing and configuring System Center Virtual Machine Manager, System Center Data Protection Manager, Azure Pack, VMware vCloud in POC environments for customers.Automation using PowerShell.Working with Microsoft Azure and Microsoft Operations Management Suite. Show less

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  Talmer

  Dec 2017 - Jan 2020

  Lead IT infrastructure engineer

  Designing, implementing ans supporting customer's IT infrastructure. Preparing design documentation and commercial proposals. Working as presales engineer. Preparing demos for the following products: Red Hat Virtualization Manager, Foreman, Red Hat Ansible Tower, Microsoft Exchange Server, VMware Horizon 7, VMware vSphere 6.5Example projects:1. Desing, implement and support IT infrastructure based on Microsoft Active Directory (500+ users, several sites in different cities), Exchange Server 2016 (500+ user mailboxes), vSphere 6.5/6.0 (up to 10 ESXi hosts), oVirt 4.3.3 (up to 5 hosts), Foreman 1.19, HAproxy 1.8. Installation and support of DELL R430 servers, DELL SCv3020 storage system. Performed mgiration from Exchange Online to Exchange 2016 for entire organization.2. Designing and implementing private cloud for Russian metallurgical company based on Red Hat Satellite 6, Red Hat CloudForms 4.7 и Red Hat Ansible Tower. Experience in creating ansible playbooks for automated deployment. Experience in automating deployment and lifecycle processes using Red Hat CloudForms. Experience integrationg CloudForms with other systems (like IPAM). Show less

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  Red Hat

  Feb 2020 - now

  Solution Architect

  Supporting sales cycle. Performing solution and product presentation for our customers. Delivering PoCs and product pilots. Validating solution design.