Ankit Thapar

Ankit Thapar

Customer Service Manager

Followers of Ankit Thapar2000 followers
location of Ankit ThaparNoida, Uttar Pradesh, India

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  • Timeline

  • About me

    Team Lead - QA | CSM® | ISTQB Advanced Certified (CTAL-TA) | ISTQB Agile Certified (CTFL-AT)| 4x Salesforce Certified

  • Education

    • Sharda University

      2010 - 2014
      Bachelor of Technology - BTech
  • Experience

    • ICICI Bank

      May 2015 - Feb 2016
      Customer Service Manager

      Completed training provided by ICICI manipal academy during this period and worked in REWA branch as Customer service manager

    • Denave

      Apr 2016 - Mar 2017
      Executive

      Software Compliance executive for Autodesk

    • Advarta Digital Media

      Apr 2017 - Aug 2019
      Software Test Engineer

      Performing Sanity, functional and Ui testing. Reporting bug, retesting and regression.Creating and executing test cases based on requirement document. Creating defect reports. Involved in UAT.

    • CRMNEXT

      Aug 2019 - Jun 2021
      QA Engineer

      Leading overall testing efforts for assigned modules. Reporting and tracking bugs till the fix is released. Creating concise bug summary reports. Performing sanity, regression, functional and usability testing.Working in collaboration with Business Analysts and Developers for implementation of new requirements. Requirement analysis, Creating test cases and scenarios based on user stories and Functional requirement document.

    • MTX Group

      Jun 2021 - now

      Leading and driving Functional/ Regression/ UAT & End to End testing activities on assigned Projects. Work in collaboration with offshore and onsite team to advocate Quality process throughout the project lifecycle. -Understanding Client process and requirements. Finding any requirement gaps in early stage of SDLC.-Creating detail oriented test cases by studying Documented requirements and user stories.-Creating RTM and dashboards to track the requirement coverage with the test cases.-Identifying and Communicating high priority/ severity issues.-Working collaboratively with BA and Dev team for requirement implementation and defect resolving. Show less

      • Team Lead - Quality Analyst

        Jun 2023 - now
      • Sr. Consultant Functional Testing

        Jun 2022 - Jun 2023
      • Consultant QA

        Jun 2021 - Jun 2022
  • Licenses & Certifications

    • Introduction to API Testing using JMeter Tool

      Coursera
      Dec 2021
      View certificate certificate
    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Apr 2023
    • ISTQB Certified Tester Foundation Level (CTFL)

      ISTQB® - International Software Testing Qualifications Board
      Jan 2021
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Feb 2022
    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Sept 2022
      View certificate certificate
    • Salesforce Certified OmniStudio Consultant

      Salesforce
      Feb 2022
    • Project Initiation: Starting a Successful Project

      Coursera
      Feb 2022
      View certificate certificate
    • Foundations of Project Management

      Coursera
      Feb 2022
      View certificate certificate
    • ISTQB Certified Tester Advanced Level Test Analyst (CTAL-TA)

      ISTQB® - International Software Testing Qualifications Board
      Jan 2023
    • ISTQB Certified Tester Foundation Level Agile Tester (CTFL-AT)

      ISTQB® - International Software Testing Qualifications Board
      Mar 2022