Naveen Arora

Experience

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  Sebiz Infotech

  Jul 2004 - Sept 2006

  Sr. Software Developer

  Responsibilities :• Development and maintenance of Helpdesk Application• Analysis and Design of new requirements• Providing Solution on Environment Issues/data fixes• Responding to User/SME queries• Development of Enhancements• Support Critical Production Issues• Client Meetings

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  Tata Consultancy Services

  Sept 2006 - Sept 2015

  Associate Consultant

  Responsibilities Includes:• Administering and coordinating the contract. New scope addition and contract amendments.• Holding status review meetings with Client Management• Issue and escalation management• Reviewing ongoing progress of the engagement with onsite and offshore teams• Responsible for overall financial management and quality assurance• Strategic planning for the relationship & process improvement initiatives • Performance evaluation. Team building & motivation. • Manage resource movements, attrition, on-boarding and off-boarding• Team leave, compliance and management & communication. Show less

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  Infosys

  Sept 2015 - now

  Senior Project Manager

  Responsibilities Includes:• Strategic planning for the relationship & process improvement initiatives • Issue and escalation management• Reviewing ongoing progress of the engagement with onsite and offshore teams• Responsible for overall financial management and quality assurance• Performance evaluation. Team building & motivation. • Manage resource movements, attrition, on-boarding and off-boarding• Team leave, compliance and management & communication.