FATIMA GABOR

Experience

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  First Bank of Nigeria Ltd.

  Jan 2016 - Jan 2022

  Service Executive (Compliance)

  • Conducted thorough reviews of customer interactions to ensure adherence to bank policies and regulatory standards, improving internal audit compliance scores by 10%.• Developed and implemented customer feedback mechanisms to identify service improvement areas, ensuring compliance with customer satisfaction standards was consistently met.• Collaborated with compliance and risk management teams to stay updated on regulatory changes and communicated relevant information to customers, enhancing transparency and trust.• Trained new staff on compliance protocols and best practices for customer interactions, promoting a culture of compliance within the service team. Show less

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  ADRAP-African Diseases Prevention and Research Development

  Jan 2022 - Jan 2022

  Compliance Program Manager

  • Implemented structured training sessions to educate returned migrants on regulatory requirements for starting and managing businesses, emphasising legal compliance and ethical business practices.• Ensured adherence to internal policies while managing administrative affairs of the NGO, creating a compliant and organised workflow that aligned with organisational and regulatory standards by 12%.• Designed and delivered compliance-focused content within business modules, equipping participants with knowledge of local laws, licensing, and reporting obligations to operate legally.• Provided ongoing support and monitoring, ensuring students complied with established guidelines and frameworks during practical exercises, reinforcing the importance of ethical business conduct. Show less

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  University of Northampton

  Jan 2023 - Jan 2024

  Residential Life Advisor

  • Coordinated safety protocols and responses to behavioural incidents within a larger team, ensuring consistent application of policies while promoting a culture of compliance across the residence halls.• Developed action plans for managing disciplinary issues, improving the documentation process for incidents and ensuring transparent follow-ups, which enhanced accountability and adherence to university policies.• Provided advice and support to residents on policy-related issues, helping them navigate university rules and regulations, which strengthened understanding of institutional compliance standards by 9%.• Collaborated with university staff to improve safety and conduct measures, ensuring protocols aligned with broader institutional policies, contributing to a more regulated and compliant community environment by 11%. Show less

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  RiTem Consulting Ltd

  Aug 2024 - now

  Compliance Analyst

  • Monitor and enforce adherence to regulations and internal policies across departments, enhancing the company’s regulatory posture and reducing non-compliance incidents by 7%.• Develop and deliver detailed compliance training programs for staff, improving their understanding of regulatory requirements while promoting a culture of compliance throughout the organisation.• Document compliance findings and worked closely with management to address and resolve key issues, improving overall compliance effectiveness and streamlining internal processes by 10%.• Coordinate the collection and submission of information for regulatory requests, ensuring accurate and timely responses, which enhance the company’s performance during regulatory audits.• Manage the creation and maintenance of project files, improving documentation processes and facilitating better compliance tracking and project management.• Collaborate with various departments to investigate irregularities and resolve compliance issues, fostering stronger cross-departmental communication and cooperation. Show less