Kathy Long

Experience

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  McClendon Construction

  Jan 1999 - Jan 2003

  Office Assistant and Receptionist

  • Acquired experience in administrative work assisting the Office Manager in weekly payroll• Utilized project management, time management, organizational skills, and computer skills in many projects including contracts, time sheets, vendor invoices, and inventory of supplies

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  Texas Tech University

  Jun 2005 - Feb 2006

  Alumni Relations Representative

  • Developed communication skills through the calling program and assisting in alumni/donor relations• Utilized experience to train new employees in knowledge of the university and raised in excess of $8,000 for scholarships

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  Fujitsu Network Communications

  May 2007 - now

  • Draft, review, and negotiate commercial terms for sales agreements to align with company goals (limit FNC liabilities, provide for commercially reasonable profit margin, and strategically position FNC positively in the telecom industry). Sales contracts range in value from $1M to $60M+ for equipment, services, and software• Assist internal organizations in researching and understanding existing terms and conditions to make positive business decisions. This includes offering explanation on topics such as: liquidated damages, incoterms, acceptance of product, price/currency, etc.• Compile and maintain data relative to completed contracts, amendments, SOWs, and PEAs to better analyze trends and volume. On a quarterly basis, provide raw statistics and high-level visual aids to summarize departmental activity to management Show less • Lead a team of 7 Order Management Analysts responsible for providing customer service, detailed order management, and sales support for primary customer accounts. Oversaw accurate processing of purchase orders and executed agreements averaging $69M/month • Managed escalations, lead process improvement projects including: hired and trained new employees, executed EOM reporting activities, maintained process documentation, and developed controls to maintain audit compliance with TL9000 and KPMG• Utilized strong SAP experience and knowledge to manage and report department metrics and order data while overseeing and maintaining crucial SAP details such as contract pricing, payment terms, customer account information, and routing guides• Synchronized expectations between multiple departments to build automated processes consistent with company goals (ex: Implemented VMI processes for both AT&T and Verizon resulting in more stable supply/demand - worked closely with FNC ITG and customers to implement electronic change order process in SAP) Show less • Interfaced directly with customers, sales managers, and internal departments to process purchase orders for new equipment, field services, maintenance services, training, and repair/DOA requests• Coordinated internal ICOs to accurately fulfill needs for Sales, Services, roadshows, and lab evaluations• Utilized SharePoint to record and manage shipping discrepancies, JITC customer names, and VOI parts • Scheduled material for delivery, monitored level loading of distribution center, and responsible for administrating material allocations. Implemented kaizen to manage allocations electronically resulting in fewer errors Show less

  • Manager of Contracts

    Aug 2022 - now

  • Contract Manager

    Dec 2014 - now

  • Supervisor/Order Management Analyst III

    Apr 2011 - Nov 2014

  • Corporate Account Administrator I and Scheduler II

    May 2007 - Mar 2011