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SAURAV PANDEY

SAURAV PANDEY

Customer Service Engineer

Followers of SAURAV PANDEY4000 followers
location of SAURAV PANDEYDoha, Qatar

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  • Timeline

  • About me

    Business Owner

  • Education

    • ICEI, CHANDIGARH

      -

    • J.N.University

      -

    • Hindu College

      2004 - 2007
      Bachelor of Business Administration (B.B.A.) Marketing with Computer Application

    • J.N.University

      2011 - 2013
      MBA Marketing/Marketing Management, General

    • IMT GHAZIABAD

      2008 - 2009
      Retail management Retail Management

    • IMT GHAZIABAD

      2007 - 2008
      POST GRADUATE DIPLOMA IN MARKETING MANAGEMENT

    • D.A.V College Chandigarh

      2002 - 2004
      Twelfth

  • Experience

    • Goodyear India Ltd

      Jun 2011 - Jul 2012
      Customer Service Engineer

    • Birla tyres

      May 2012 - Oct 2013
      Sr. sales engineer

    • Swaidan Traiding Co. LLC

      Oct 2013 - Jul 2016
      Technical Service Executive

      Responsible for After Sales service for Tires.complete responsibilities of technical know how for Goodyear and other tire brands.Handling Product performance for PCR, TBR till OTR tires.Customer development through product testing and recommendations.Overall responsibility for Claim redressal and settlement.

    • ZAFCO

      Jul 2016 - Jun 2017
      Technical Service Executive

      Technical Support - Tires for all tire brands. Adressing OEM complaint related to OE fitted tires.Global tire claim analysis and settlement.Product training execution to internal team and external customers.Tire Monitoring, mileage assurance schemes and in-depth analysis of End user consumption on tires, to reduce high cost on tires.OTR, business development and sales by operations study and conditions projection.

    • Arabian Supply Center W.L.L

      Jun 2017 - Jun 2023

      Business Development - Tires & ASC Express Franchise Responsible for Sales & Development of all tires brands at ASC. Technical Expertise on tires with over 10+ year.New product development and retails expansion experience of 6+ year.Technical Training expert on Tires and Services, with over 30 sessions conducted across GCC.

      • Assistant Manager

        Apr 2021 - Jun 2023

      • Sr. Sales Specialist

        Jun 2017 - Apr 2021

    • Best Seho Trading Company

      Jul 2023 - now
      Business Onwner

  • Licenses & Certifications

    • AUTOMOTIVE TIRE SERVICE ADVANCE INSTRUCTOR

      Tire Industry Association
      May 2022