Brian Montgomery

Brian Montgomery

Inventory Managment Specialist/E4

Followers of Brian Montgomery775 followers
location of Brian MontgomeryRalls County, Missouri, United States

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  • Timeline

  • About me

    Flexible, dedicated, organized, and reliable Customer Service Specialist. Invaluable customer-focused orientation and positive attitude.

  • Education

    • Lindenwood University

      2008 - 2013
      Business, Management, Marketing, and Related Support Services 3.83
    • Community College of the Air Force

      1992 - 1998
      Inventory Managment Military and Strategic Leadership
  • Experience

    • United States Air Force

      Apr 1992 - Sept 1998
      Inventory Managment Specialist/E4
    • CitiMortgage

      Jun 2001 - Sept 2008
      Senior Underwriter/Repurchase Coordinator

      Negotiated repurchase transactions with originators and investors; completed a full review of all applications from origination to final decision.Provided training to co-workers as needed to identify and document salability/fraud issues and made recommendations for resolution.

    • Bank of America

      Dec 2008 - Jun 2009
      Mortgage Processor

      Completed compliance auditing to enforce Fair Lending while meeting company and contract terms.Ensured that CRESS fulfillment partners received reliable and accurate service from CRESS by researching and resolving order placement and communication status update failures.Selected by senior management to update all vendor, CRESS, and fulfillment systems and associates.Reviewed information sent to and received from internal fulfillment and external vendor partners for accuracy and completeness. Show less

    • American Equity Mortgage

      Jun 2009 - Sept 2010
      Mortgage Processing Supervisor

      Supervised 6 mortgage professionals in processing of Agency and FHA loans from origination to closing ensuring all regulatory information and loan terms are accurate to meet RESPA, HMDA and compliance requirements.Interpreted policies and guidelines for the processing staff to ensure compliance is met; ensured that documents or records received have all the appropriate information.Participated in the development of policy changes, program implementation and procedural improvements.Completed staff performance reviews and coordinated the training and developments of each employee, guaranteeing performance goals are established.Obtained Direct Endorsement underwriting authority. Show less

    • Wells Fargo Home Mortgage

      Dec 2010 - Aug 2013
      Consumer Loan Underwriter 3

      Evaluate, approve, and underwrite complex Conventional and Harp mortgage loan files for compliance with FNMA and FHLMC underwriting guidelines.Selected by senior management to be a subject matter expert for training junior underwriters on income documentation including personal, partnership and corporate tax returns.Applied sharp organizational, analytical, and multi-tasking abilities while executing second-level reviews on loans submitted for denial, cancellation, second signature and counteroffers.Achieved outstanding underwriting results and was recognized as Top Producer with 100% Quality. Show less

    • Wells Fargo Advisors

      Jul 2011 - Apr 2015
      Security Operations Specialist 2

      Managed operational administration of Individual Retirement Accounts and Estate Accounts; reviewed incoming documentation for compliance with IRS and company established guidelines.Acted as primary contact for resolution of IRA issues while ensuring IRS compliance; chosen as subject matter expert and trainer of junior operations specialists.Recognized and solved issues, concerns and problematic trends proactively; improved and diminished escalations, pressure and workflow problems. Selected as the Excellence First Team Member of the Month.Selected as the IRA Operations Team Member of the Month. Show less

    • Peters Heating and Air Conditioning

      Jun 2015 - Dec 2015
      Customer Service / Dispatcher

      Handle customer inquiries, complaints, billing questions and payment extension/service requests. Interface daily with internal partners in account, field services, new business, operations and consumer affairs divisions.

    • Lowe's Companies, Inc.

      Mar 2016 - Sept 2016
      Seasonal Customer Service Specialist
    • MERS / Goodwill

      Sept 2016 - Nov 2019
      Workforce Development Specialist
    • State of Missouri

      Nov 2019 - Jul 2022
      Benefit Program Technician
    • Missouri Department of Transportation

      Jul 2022 - now
      Senior Motor Carrier Agent
  • Licenses & Certifications

    • How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity

      LinkedIn
      Feb 2021
      View certificate certificate
  • Volunteer Experience

    • Mentor

      Issued by Hannibal Public Schools / Hannibal Allicance for Youth Success on Jan 2016
      Hannibal Public Schools / Hannibal Allicance for Youth SuccessAssociated with Brian Montgomery