Mariano Rodriguez

Experience

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  Siemens

  Nov 1992 - Aug 1997

  Senior SW Engineer

  Analyzing and writing technical specifications and testing Siemens SDE switch. Also matching customer needs as well as ITU-T and ETSI recommendation with SDE implementation. These specifications required CAS, CCS7, ISDN and Telephonic concepts knowledge. Use of Traffic Simulators and Protocol analyzers/simulators for system testing.In SDE Operation and Maintenance software development group. Tasks included analysis, design and implementation of systems written in C Language over multitasking environments (OS/2 and Proprietary OS based on state machines). I had also participated in cost evaluation and planning of SW development. Belonged to high potential group with great qualifications. Show less

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  Motorola

  Sept 1997 - Jul 2002

  Focal point of contact for all customers’ operational issues and quality insurance. Responsible for Motorola accounts in Uruguay, Paraguay and Bolivia. Overall responsibility for Operations activities and expansion sales. Share Customer Satisfaction Ownership with Sales. Act as the first step in the escalation process for any customer operational issue including those arose within projects. Act as consultant for system expansions including equipment and services (also Call Center and post sales support). Participate in new contract generation and revision. Evaluate system performance in accordance with contract requirements. Facilitate the information flow between the customer and internal Motorola departments. Provide Road Maps to the customer for new SW releases and problem fixes. Management of customer O&M contract. Show less Responsible for the deployment of Movistar PCS system in Uruguay (including installation, optimization and system performance). Responsible for all the activities performed in the new Motorola office in Uruguay. Worked from the contract signature phase defining a schedule and operational issues, setting up a team of 12 engineers to perform the activities, capital requirement definitions, legal issues in Uruguay and managing the whole implementation of the system. Working very close to the customer to monitor project progress and control changes in the scope of work and incidental events.Responsible for the installation, upgrades and support of infrastructure equipment for cellular systems. Starting with quotes presentation and managing the operative post-sales project. Working very closely with the customers (Abiatar in Uruguay and CRM in Argentina), local engineering staff, and USA management and staff. Show less

  • Customer Operations Manager

    Sept 2000 - Jul 2002

  • Project Manager & Group Leader

    Sept 1998 - Sept 2000

  • Senior SW Engineer

    Sept 1997 - Sept 1998
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  Red Link S.A.

  Jan 2002 - Jan 2003

  System analyst
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  Motorola Solutions

  May 2003 - now

  Wide experience managing telecommunication projects and poposals covering different technologies including: WiMax, Expedience, Canopy, CDMA, CDMA 1X, PoC, TETRA, P25, GIS, AVL, Microwaves, switching, networking, etc. Complex projects including Site Acquisition, Civil works, installations, configuration, optimization, etc.Managed projects in different countries (Argentina, Uruguay, Chile, Bolivia, Paraguay, Venezuela and Mexico). Responsible for schedule, budget and quality of the deliverables. Negotiation with third parties, customers and internal organizations. Managing proposals for different technologies and customer profiles.Generation of new equipment and services quotations, P&L, GM analysis and reports. Show less

  • Solutions and Services Territory Manager

    Feb 2020 - now

  • Interexport General Manager

    Apr 2019 - Feb 2020

  • Solutions and Services Territory Manager

    Feb 2016 - Mar 2019

  • Delivery Manager for SOLA Territory

    Jul 2014 - Feb 2016

  • Integration and Support Manager for SOLA

    Sept 2013 - Jul 2014

  • Senior Program Manager

    May 2003 - Sept 2013