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Joseph Longo, CCNA

Joseph Longo, CCNA

Technical Support Specialist Intern

Followers of Joseph Longo, CCNA159 followers
location of Joseph Longo, CCNABrooklyn, New York, United States

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  • Timeline

  • About me

    Information Technology and Services Professional

  • Education

    • City University of New York-New York City College of Technology

      2009 - 2011
      Bachelor of Technology Computer Systems

    • City University of New York-New York City College of Technology

      2006 - 2009
      Associates Applied Sciences; Microcomputer Business Systems

  • Experience

    • U.S. Department of Education

      Oct 2010 - Jun 2011
      Technical Support Specialist Intern

      Investigated and solved network, hardware, and software issues for 300 Users.Installed and maintained routers, network printers and servers.Instructed a class of 15 students on the subject of computer repair.Managed my class of students for supporting two labs of Windows XP/7 Laptops. Supported Department of Education’s instructional/administrative programs. Reimaged Windows XP computers with Norton Ghost.

    • Cablevision

      Aug 2012 - Mar 2018
      Technical Support Representative III

    • Fourteen IP

      Dec 2018 - now
      VoIP Technician

  • Licenses & Certifications

    • Cisco Certified Network Associate

      Sept 2011

    • A+ certification

      CompTIA
      Aug 2018