Lori Sergent

Experience

• 

  Certified Testing Laboratories

  Jul 1996 - Mar 2017

  Executive Assistant Office Manager
• 

  Certified Testing Laboratories, Inc.

  Jul 2011 - now

  Duties and Responsibilities:-Work with staff members to ensure timely and precise invoicing by providing advice and training.-Assign specific invoicing and collection tasks to staff members.-Conduct credit checks on customers, establish and manage customer limits.-Manage outstanding invoices and monitor any deviation from the outlined credit standards by the customers.-Assure proper recording and application of received funds.-Direct interaction with customers on collection matters and dispute resolution.-Explore any non-payment circumstances, resolve conflicts, and negotiate with Clients.-Make recommendations to improve quality of invoicing and collection procedures.-Support Executive and Operational Managers by providing weekly reporting of aging totals/cash receipts/invoice adjustments; account standing information. Show less

  • General Manager

    Mar 2017 - now

  • Accounts Receivable Manager

    Jul 2011 - Mar 2017