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Puja Manna

Puja Manna

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location of Puja MannaBhubaneswar, Odisha, India

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  • Timeline

  • About me

    Support Specialist at NielsenIQ

  • Education

    • Siksha 'O'​ Anusandhan University

      2019 - 2023
      Bachelor of Technology - BTech Electrical and Electronics Engineering 86%

    • Kendriya vidyalaya

      2007 - 2017
      9.4

  • Experience

    • NielsenIQ

      Feb 2023 - now

      -Provided 24/7 cloud operations support for Azure services, ensuring smooth operation and timely resolution of issues.-Handled critical tickets and deployments, demonstrating strong technical problem-solving skills and the ability to work under pressure.-Utilized SQL queries to analyze production datasets for troubleshooting and optimization purposes, showcasing analytical abilities and data-driven decision making. -Provided 24/7 monitoring for the Discover project, ensuring system uptime and identifying potential issues.-Gained proficiency in Datadog and LogicMonitor, industry-standard monitoring tools.

      • Support Specialist

        Jul 2023 - now

      • Intern

        Feb 2023 - Jul 2023

  • Licenses & Certifications