Abiola Patrick, Msc HRM

Experience

• 

  Guardian Group Dutch Caribbean

  Jun 2011 - Aug 2011

  Intern

  First Steps Internship Program

• 

  University of the West Indies, St. Augustine Campus

  Jan 2014 - Nov 2014

  Student Assistant
• 

  Colonial Life Insurance Company (CLICO)

  Apr 2015 - Nov 2016

  Processing Clerk

  PROCESSING CLERKManaged thirteen (13) Group Health and Life Portfolios as well as IBM Territories such as Jamaica, Bahamas, Aruba and Curacao;• Answered customer inquiries regarding past payments and accounts; • Assisted other administrative professionals with basic office tasks;• Resolved minor billing issues; • Utilized a variety of data entry and word processing programs;

• 

  CLICO Trinidad

  Jul 2018 - Aug 2019

  Claims Assistant

  CLAIMS ASSISTANT• Liaising with clients to ensure accuracy of documents and speedy outflow of claims refunds; • Developing client relationships to inspire brand loyalty and improve potential consumer networks; • Maintaining insurance renewals and sales paperwork to ensure expedient policy scheduling; • Responding to client complaints and viable resolutions to improve client retention rates; • Staying updated on current policy options to ensure each client found a policy Show less

• 

  Office of the Member of Parliament, Tunapuna

  Feb 2020 - Aug 2020

  Research / Human Resources Officer

  RESEARCH OFFICER, • Analyzing research data;• Reviewing project specifications and requirement;• Writing of reports; letters and recommendations for government officials and members of the public;• Liaising with government ministries for project details;• Attending meetings with the Member of Parliament and government officials. • Performing basic office tasks such as filing, data entry, answering phones and processing the mail;• Writing letters on behalf of Tunapuna Constituents to address their needs;HUMAN RESOURCES OFFICER• Interviewing members of the public;• Resolving constituents’ complaints;• Assisting in filling out necessary forms;• Liaising with necessary government officials on behalf of Tunapuna Constituent;• Coordinating “Constituency Day” where members of the public can meet with the Member of Parliament;• Ensuring Parliament records and accounting books are up to date;• Coordinated and distributed 450 food cards for constituents affected with corona virus• Organized and coordinated On the Job Training and Food Card Drives for affected constituents. Show less

• 

  PwC Trinidad and Tobago

  Sept 2020 - now

  • Human Capital Senior Associate

    Jul 2023 - now

  • Human Capital Associate

    Sept 2020 - Jun 2023