Oluwabusola Ogunjemilua

Experience

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  Stanbic IBTC

  Dec 2014 - Sept 2015

  Analyst

  -Internal control-Internet fraud risk analysis-Reduction of online banking fraud rate.

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  Bcraftaccessories

  Apr 2016 - Jun 2019

  Marketing Manger

  • Created and grew Facebook page to 3,000 followers in one year and Increased Instagram followers from 23 to 2500 in 3 years.• Identified and targeted specific audiences for each product, optimizing social media ad campaigns.• Data Entry and consumer insight analysis to gain an understanding of the market.• Designed and executed season-based promotions during special seasons like Valentine’s Day and special sales promotions during special events like black Friday.• Utilized digital media marketing tactics like Instagram and Facebook ads to drive traffic to the website improving conversion rates.• Management of photography sessions and creative ideas for product display. Show less

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  Jastite Farms Limited

  May 2016 - Jun 2019

  Accountant

  •Preparing receipt and payment accounts.•Posting journal and maintaining a general ledger for the company.•Maintaining the financial records and safekeeping.•Preparing and maintaining income and expenditure accounts.•Preparing financial reports and analyses for management meetings•Preparing the company’s financial statements annually.•Generating annual budgets and forecasts.•Preparing quarterly reports for management highlighting discrepancies between forecasts and actuals.•Receipt and comparison of the bank statement with the company’s accounting records.•Reconciling discrepancies monthly by preparing a bank reconciliation statement.•Coordination of payroll functions for all employees, including salaries, bonuses, tax and loan deductions•Updating payroll schedules Show less

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  Nigerian Bottling Company Plc

  Jul 2019 - Apr 2023

  Account Support

  Nigerian Bottling Company (Seconded by U-Connect) •Supported in the management of future consumption channels i.e., Supermarkets, and shopping malls on pricing, sales analysis, trade discount communication, promotions, and cross-sectional combos. •Monitored both cost and retail prices on customer's backend portals and in some cases directly loads cost prices at the beginning of the month to avoid price claims. •Provided monthly trade discounts for each customer, communicated trade discounts and final monthly prices to customers, and ensured new prices are loaded on a timely basis to avoid price claims. •Defined attractive combos, cross-category and cross-channel combos to boost sales. •Responsible for listing products when bringing new customers on board and listing new products with old customers. •Internal Sales analysis using SAP and otherwise. •Analysis of customer sell-out data across all NBC product categories •Supported management of E-commerce customers Show less

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  Kemisola Opaleye - Opaleye Family Childare

  Mar 2024 - now

  Caregiver
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  Sutherland

  Mar 2024 - Mar 2025

  Customer Service Representative

  • Handled high-volume inbound calls from customers, efficiently addressing their inquiries, while maintaining a positive and professional demeanor.• Provided accurate information about products, services, and company policies, ensuring customers received adequate support.• Troubleshooting and escalating calls to appropriate departments, ensuring a swift resolution.• Maintained customer satisfaction by providing excellent service, leading to positive feedback and high customer retention rates.• Accurately documented all customer interactions, including detailed notes on issues, resolutions, and follow-ups in the CRM system.• Adapted to the communication needs of diverse customers, ensuring effective communication.• Attended ongoing training sessions to stay updated on new products, services, and customer service techniques, contributing to continuous personal and team development. Show less