Ricardo Ramos

Experience

• 

  Ramos Trucking Corporation

  Jun 1997 - Jun 2005

  Operations Manager

  Managed the entire operations of the organization with a fleet of 6 trucks and 20‐50 sub‐contracted trucks. accounts receivables, accounts payable, and payroll. Created a Microsoft Access database program for accounts payable and accounts receivable. The system saved the company thousands of dollars in payroll and over $100K by eliminating double payment of sub‐contractor invoices. Created a safety program for employees which was approved by the Ohio Bureau of Workers Compensation and earned the company a discount in premium. Show less

• 

  UPS

  Oct 2003 - Jun 2005

  Supervisor
• 

  Walgreens

  Jun 2005 - Nov 2023

  🚀 Spearheaded a high-performing team of 14 store managers and 300 team members, instilling a culture of collaboration, accountability, and continuous growth.🌟 Key Achievements:Managed 14 retail and pharmacy locations across southern Arizona, ensuring consistent excellence in customer service and operational efficiency.Directed a district with 14 retail locations, achieving an annual sales volume exceeding $140 million.Enhanced routine vaccine administration by an impressive 49%, implementing comprehensive team member education and focused coaching.Surpassed company targets by 17% in credit card enrollments over the fiscal year.Achieved an outstanding 39% increase in patient enrollment and adherence to medication regimens.Designed and presented comprehensive training for peer District Managers and Directors in the region on the InMoment system.Coordinated the transition to the Medallia NPS system, ensuring a seamless switch.Collaborated cross-functionally for comprehensive support in store operations with Asset Protection managers, Beauty Area Expert, Human Resources, and Employee Relations.Conducted training sessions on various technological apps for peer development and improved efficiency. Show less 🛍 Orchestrated store operations with a team of 25 professionals, prioritizing the delivery of superior customer service to patients and customers, while overseeing a budget of $10 million.🌟 Key Responsibilities:Implemented Workforce Scheduler across multiple locations, optimizing staff allocation for enhanced operational efficiency.Drafted and delivered detailed training content for the professional development of team members.Collaborated with hospices on strategic initiatives, significantly increasing revenue.Coordinated profitable community events, fostering positive community engagement.Provided coaching and development opportunities, resulting in employee promotions.Spearheaded strategic recruitment initiatives to secure top-tier professionals for critical district positions. Show less

  • District Manager of Pharmacy and Retail Operations

    Jan 2020 - Nov 2023

  • Store Manager

    Jun 2005 - Jan 2020