Furqan Sultan

Experience

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  Paramount Distributors

  May 2003 - Jan 2011

  Sales Coordination Manager

  • Correspondence with Company Principals and Head Offices.• Purchasing and inventory control of stocks.• Settlement of Claims with company Principals.• Logistic and warehouse arrangements.• Monthly stocks taking and auditing of stocks. • Costing of stocks, ordering and payments arrangements.• Data analysis and sales reporting to Director.• System support for sales team/force.

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  PTCL Contact Center

  Apr 2011 - Sept 2012

  Customer Support Executive

  • Provide prompt, courteous service to all customers.• Accurately performs registration process for new and existing customers.• Managing/developing relationships with existing and new customers.• Contributing to product development and service development initiatives.• Identify and resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.• Ensure Customer Service follow-up methods and procedures are complete and meet time standards.• Lead and motivate regional staff in handling change, building trust, and relationship. Encourage and build a team environment.• Develop and train junior staff to provide a high level of support. Show less

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  Babar Medicine Company

  Sept 2012 - Sept 2013

  Assistant Manager QA

  WAREHOUSE MANAMEMENT• Ensure Cleaning of warehouse and supply vans.• Monitor & maintain Temperature of storage area/cold room.• Ensure timely entry of stocks received in warehouse.• Ensure batch wise stock placement and issuance as per FEFO/FIFO.• Ensure Near Expiry/Breakage/Expired stock not stored with fresh stock and should be store in Expiry/Breakage store.• Monitor and maintain all warehouse equipments. • Ensure warehouse record should be maintain properly on yearly basis (Temperature, Cleaning and stocks inward/outward).• Verify damage/breakage/expired stock claims as company’s policy.• Conduct internal audit/self inspections on monthly basis. QA RESPONSIBILITIES • To establish the quality system• To audit compliance to the quality system• To establish procedures and specifications• To ensure investigation of nonconformance• To keep management informed• To remain independent• SOP Compliance Show less

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  Sante (Private) Limited

  Jan 2014 - Jul 2015

  Distribution Officer

  To maintain effective liaison between the Company and Distributors across the country through which the Company’s products are sold in the market. Key Responsibilities:• To liaise and interact with National Distributor & Sub Distributors across the country to solve all matters related to distribution of Company’s products. • To ensure timely dispatches of stocks to the distributors. • Managing and maintaining adequate stock and inventory levels with the Company’s Distributors (National Distributor & SDs). • Forward discount approvals to National Distributor & SDs and maintain records accordingly.• Verify and settle all claims received from distributors (Expiry/Damage/Leakage/Discount/Stock transfers).• Payment deposit, entry in Peachtree and maintain record of receipts.• Maintain up to date ledgers of customers in Peachtree.• Liaise with other organizational functions like Field Force, Marketing, Finance, Supply & Logistics) to ensure that sales administration activities are integrated with other parts of the business and appropriate for current and future sales activities. Show less

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  OBS Pakistan Pvt. Ltd.

  Jul 2015 - Feb 2019

  • Prepare monthly sales orders and send to all regional distributors.• Follow up for payment against above sale orders and forward to Finance• Consistent liaison with Finance & Warehouse for timely release / dispatch of customer orders• Review potential shortages for timely replenishment before any shortage is reported Generate & enter planned orders in JDE• Transmit dispatch orders advise to warehouse with courier instructions• Address all queries & complaints from distributors and resolve them• Entertain all queries from marketing & Sales to provide full support• Ensure provision of sale invoices to distributors & other customers if required by them• Stock transfers among distributors in case of shortages after consultation with/advise from S & M• Prepare price adjustment claims in case of any discrepancy found• Send monthly ledgers to parties and ensure timely reconciliation with them• Keep close eye on inventory availability and/or shortages in our production planning• Tracking of dispatched consignments through system generated auto courier report• Preparation of all types of Ex-OBS sales reports required by the management• Reconciliation of payments and stocks at all trade distributors Show less

  • Assistant Manager Distribution

    Jul 2018 - Feb 2019

  • Senior Executive Distribution

    Jul 2015 - Jun 2018
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  Parazelsus Pakistan Pvt. ltd

  Feb 2019 - Oct 2019

  Branch Manager

  Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve KPIs.Key Responsibilities:• Direct all operational aspects including distribution operations, customer service, human resources and administration.• Managing budgets, utilization branch funds, and defining financial objectives.• Bring out the best of branch’s personnel by providing training, coaching, development and motivation.• Interacting with customers to ensure satisfaction and gain useful feedback.• Address customer and employee satisfaction issues promptly.• Conducting regular sales and operations meetings.• Adhering to high ethical and professional standards. Show less

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  Remington Pharma

  Oct 2019 - May 2022

  Distribution Manager

  • Plan and implement the overall supply chain strategy.• Collaborates with other departments and stakeholders to identify and maintain resources needed to establish and provide an effective supply chain.• Monitor inventory management activities including stock receiving from production (as per forecast), Monthly required inventory, stock dispatches and available inventories at distributors.• Oversee monthly orders/replenishments to ensure timely deliveries.• Suggest solutions for process improvements• Coordination with finance, sales, logistics and production department to determine best vendors and distributors.• Set distribution goals and plan and manage distribution operations to achieve the set goals.• Identify resources, perform workload assignments and provide assistances when required.• Conduct trainings to team members as needed.• Follow and enforce company policies and procedures.• Build and maintain good relationships with external customers. Show less

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  Evolution Pharmaceuticals (Pvt.) Ltd.

  Jul 2022 - Sept 2023

  Manager Distribution and Production Planning

  * Oversee monthly orders/replenishments to ensure timely deliveries.* Monitor inventory management activities including stock receiving from production (as per P. Plan), monthly required inventory, stock dispatches and available inventories at distributors.* Develop production plan, timelines according to demand forecasts to meet market requirements.* Coordinating with procurement dept. to ensure that adequate materials are available.* Communicating with other departments within the organization regarding production schedules and deadlines.* Monitoring inventory levels and adjusting production accordingly to avoid overproduction.* Monitor production status and ensure timely delivery.* Identify delays and accordingly adjust schedules to meet deadlines. Show less

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  Pharmedic Laboratories

  Sept 2023 - now

  Distribution Manager