Deep Enrich
Daniel Panayiotou
Cabin crew
193 followers
London Area, United Kingdom
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About me
Customer Service Manager at BA CityFlyer | Solving complex customer issues.
Education
Oxford Aviation Academy
2008 - 2010Frozen ATPL Airline/Commercial/Professional Pilot and Flight Crew
Experience
EasyJet
Jan 2011 - Jan 2016Cabin crewCabin Manager
BA CityFlyer
Jan 2016 - nowCustomer services manager.
Customer Service Manager
Jan 2016 - nowCustomer Service Manager
Jan 2016 - nowCabin Crew
Jan 2016 - Jan 2016
SYKES UK
May 2020 - Nov 2020Onboarding new Business Customers and assisting them through their customer Journey when opening a business account with HSBC
Business Account Opening
Sept 2020 - Nov 2020Call Handler
May 2020 - Jan 2020
First Care
Nov 2020 - Mar 2021Absence AdvisorAbsence Advisor ,recording employee absence from work , handling personal and sensitive data according to GDPR following procedures for each client when managing employee absences.
Licenses & Certifications
Essential It Skills Level 2
Doncaster College GLASept 2020- View certificate
Excel: Macros and VBA for Beginners
LinkedInSept 2023
- View certificate
Python Quick Start
LinkedInJun 2022 - View certificate
COVID-19 Contact Tracing
CourseraMay 2020 %20England.webp)
Mental Health First Aider
Mental Health First Aid (MHFA) EnglandJan 2022- View certificate
Excel: Using Dynamic Array Functions (Office 365/Microsoft 365)
LinkedInAug 2021
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