Chandan Kumar

Experience

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  Aegis bpo

  May 2008 - Feb 2009

  Customer Care Executive

  Attend incoming callProvided resolution of customer query i.e. Balance deduction, Recharge, VAS, SIM related query.

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  E Virtual Services

  Apr 2011 - Aug 2014

  Team Leader, Research Analyst

  I was working here as a Teal Leader. Handling multiple projects as like Secondary Research Data Entry Projects. As well handle Admin work.Research and retrieved the required data. Verifying accuracy of data, combining data from various systems to compile spreadsheets. Maintain the company database up-to-date and edit it whenever necessary. Correct mistakes and compare the received data from departments before making their entry in the database. Maintain records for the already completed projects earlier for the reference of the top departments. Constantly assisting the team members with their process related Query. Show less

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  EPixelSoft

  Jan 2015 - Dec 2016

  Team Leader

  Developed, edited and proofed contracts based on requested work from clients.Provided administrative support such as data entry and answer inquiries for departments.Perform industry research and report development on various topics as directed by our clients’ project requirements.Keep update client Admin panel on “Open Cart” or other website changes.Update client database and projects. Submit project before deadline.

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  Mishra Refrigeration Engineers Pvt Ltd

  Feb 2017 - Feb 2017

  Marketing Executive
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  Hindustan Latex Family Planning Promotion Trust (HLFPPT)

  Feb 2017 - now

  Assistant Manager Administration