Syed Suhail

Experience

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  Mercury Travels

  Sept 2011 - Aug 2012

  Travel Executive

  *Air Tickets using Galileo*

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  Magalan travel & Tour Pvt Ltd

  Aug 2012 - now

  Team Lead

  >Managing, Leading, Traning 6 members of the Team>Effective Management of Team Members>Efficient utilization of availalbe resources & Man Power>Heading Ticketing team which involves Issuance/Reisse/Refund of Air Tickets>Providing Premium class services to MN-Corporate Clients through Phone/Email>Instant notification to Clients of Available promotional Offers from Airlines>Being an Effective and Smooth interface between Clients and Air Carriers>Progressive strategic planning with Marketing and Finance Team>Effectively communicating Visa procedures and Documentation Show less

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  Travel Geek Co Pvt Ltd

  May 2017 - now

  Team Lead

  With great experience comes great responsibilities :-), responsible for many things but to pen down few, here it goes.1. Managing Smooth Handling of Travel Arrangements for all Locations within India and overseas for our Corporate Clients.2. To ensure all clients get their Travel Tickets, Hotels, Cars, Fleet, Bus arrangements, Forex, Insurance, Visas "on time", On time is important.3. To closely monitor and ensure smooth handling of Travel arrangements by Consultants, pitch in if any help needed.4. Work closely with the designated Managers for travel of clients and ensure Highest level of Customer service while streamlining operations5. Work closely with Airlines, Hotels etc to ensure highest level of service and competitive deals.6. Ensure cost efficiency and meet budget goals set by corporate Clients.7. Drive continuous improvement of service through new and unique strategies.8. Closely working with Finance and accounts, handling credit terms agreed by Sales Team Show less