Monami Kafley

Experience

• 

  Dell

  Jan 2009 - Jan 2012

  Technical Support Associate

  Primarily my responsibility was to provide Technical Support to Dell Branded Devices for any Software related issues.Programming and maintaining various Dell intranet tools for integration and customization of data related to a particular project and its purpose.Preparing and installing solutions by determining and designing system specifications,standards, and programming.Breaking down program specification into its simplest elements and translating this logic into a programming language (C or JAVA).Writing detailed documentation for the operation of the program by users and computer operators.Focusing on delivering a positive customer experience according to Dell standards. Weniger anzeigen

• 

  OnProcess Technology

  Apr 2013 - Jul 2016

  Senior Process Specialist

  • Design, implement and maintain java application phases• Provide technical support and consultation for java application and infrastructure questions• Establish, refine and integrate development and test environment tools and software as needed• Develop, test, implement and maintain application software working with established processes- Databases: MS Access, SQL, Apache Tomcat, Glassfish, Oracle- Software and Programming Language : Java, XML, HTML, JSP, Angular, NodeJS, Eclipse, NetBeans - Wireframing Tools : Balsamiq, Visio, Google Docs- Project Management Microsoft Project, Microsoft Office Suite Weniger anzeigen

• 

  Tansom Projects Private Limited

  Aug 2016 - Nov 2016

  Game Developer

  • Development of Games and other VR, AR application• Programming and maintaining applications in C#, Java, JavaScript and also using MySQL along with REST, SOAP for various platform deployments of the application• Generating Game scripts and creating GDD, user manuals, operating guides and reference manuals for deployment of game in different platforms (Android, Ios, Windows, Oculus)• Engaging client to gather software requirements/business rules, and ensure alignment with development teams• Testing the project in its different evolving stages , fixing bugs and other technical problems- Software and Programming Language: C#, JavaScript,Pyhton, HTML5, CSS3, Bootstrap, XML,REST, SOAP, VisualStudio, MonoDevelop, Unity3D, MAYA -Methodologies: UML, RUP, SDLC, Waterfall, Agile -Documentation & Modelling Tools: Rational Requisite Pro, Visio, ADONIS, MS Word, MS Excel, MS PowerPoint - Devices: Android, Apple, Samsung Gear, HTC Vibe, Google Cardboard-Applications on Oculus Store and Play store: Antariksh VR, 360 Sri Durga Darshan Weniger anzeigen

• 

  Freelance, self-employed

  Apr 2017 - Jun 2019

  Freelance Software Developer

  • Application analysis and design• Analyse user needs and provide recommendations as needed• Development of web and mobile applications using (Angular, Node, Java, C#, Android)• Managing the software build, release and deploymnet process• Working closely with the Project Managers to design and create custom tooling and reports to accomodate production needs• Programming languages: Java, C#, Angular, Node, .NET• Applications: Eclipse, Visual Studio, Unity3D, Microsoft Office, MySQL• Testing: Eclipse, Visual Studio• Analytics: Power BI Weniger anzeigen

• 

  MIC Customs Solutions

  Jul 2019 - Jun 2020

  Business Analyst

  • Requirements Engineering (analysis of actual processes and creation of reusable to-be concepts – including BPMNs, process descriptions, specifications for software development)• Specifying the gaps for the development (user stories) and monitor their development• Test management (creating test cases, monitoring execution and documentation of test cases)• Project planning, project control and project organization with the Project Manager• Database: PL/SQL• Software and Programming language: PL/SQL, Java• Documentation: MS Office, JIRA• Testing: PL/SQL, Putty, WinSCP Weniger anzeigen

• 

  Freelance

  Jan 2020 - Jun 2023

  Project Manager (IT)

  * Managing a team of designers, analysts, developers to deliver against the project plan and budget* Reporting project progress and anticipate risks, including conducting daily stand ups and managing tasks through Jira tickets and Sprint management* Managing and optimising internal workflow to ensure/increase productivity* Resource planning, cost budgeting and project reconciliation* Providing regular and up-to-date status reports to stakeholders

• 

  Fronius International

  Nov 2022 - now

  Project Manager: ServiceNow

  * The Project Manager: ServiceNow is responsible for - a technically valid, efficient, group-wide deployment of ServiceNow - Correct mapping of process specifications (according to process owner/process expert) in ServiceNow - Technical definition of corporate standards for the use of ServiceNow - Coordination of group-wide technical roll-out activities - Establishment of a technical training standard for the different ServiceNow roles - acting as a central point of contact with the ServiceNow, external consultants, Expert Users and the Corporate Services functions (ADE and ITE) - the conception of valid authorization- and access management for the application of ServiceNow - Technical decisions on version updates and the use of add-on programs (apps) for any functional enhancement of ServiceNow – in coordination with the other ServiceNow roles and the ITE-Desk (leadership team of ITE) * ITE Documentation Process Quality Assurance and License Management - conceptual design and implementation of the system and the necessary follow-up documentation - analyze, improve and, if necessary, make additions to existing ITE processes - define criteria that are required for documentation or process approval - carry out regular audits to check whether the corresponding documentation and process guidelines are being adhered to - In consultation with the ITE Sharepoint Nintex specialists, work on the definitions and descriptions of automated ITE workflow processes, which enable regular monitoring of the documentation in Sharepoint - participate in projects of the ITE division Weniger anzeigen