Manav Dhami

Experience

• 

  7-Eleven

  Sept 2022 - Dec 2023

  Sales Associate

  • Knowledge of selling gift cards and different items.• Being able to manage cashier duties.• Taking phone orders for internet purchases.• Working as an associate on the sales floor.• Ordering products

• 

  TELUS

  Mar 2023 - Dec 2023

  Telus representatives

  Outreach and Engagement: Actively approaching potential customers at their homes to introduce them to Telus products and services. This involves clearly communicating the benefits and features of our offerings to enhance customer understanding and interest.Product Demonstration: Demonstrating how Telus services can meet the specific needs of each customer, using insights gained from direct interactions to tailor my approach.Sales Execution: Closing sales deals and ensuring customer satisfaction by facilitating a smooth sign-up process and addressing any concerns or questions that arise during the interaction.Customer Education: Educating customers about the installation process, product usage, and troubleshooting, ensuring they feel supported and informed.Feedback Collection: Gathering customer feedback and insights on their needs and preferences, which I relay back to the company to help improve our products and services. Show less

• 

  Amazon

  Jun 2023 - Aug 2023

  Area manger intern

  As an Area Manager Intern at Amazon in the Outbound Department, I was a part of a dynamic team responsible for overseeing the efficient movement of packages and ensuring timely deliveries. My role was managing a team of associates, implementing operational strategies, optimizing processes, and driving performance metrics. I gained valuable experience in leadership, problem-solving, and operational excellence within Amazon's fast-paced environment.

• 

  Hyundai Auto Canada Corp.

  Jan 2024 - Oct 2024

  Sales Representative

  Customer Engagement: Greet customers entering the showroom and engage them in conversation to determine their vehicle needs and preferences.Product Presentation: Provide detailed presentations of Hyundai vehicle features and benefits, tailoring the information to the customer’s interests and requirements.Sales Execution: Guide customers through the purchasing process from initial interest to final sale, ensuring a smooth transaction and high customer satisfaction.Financial Services: Assist customers in understanding financing options, helping them find suitable payment plans through clear and effective communication.Follow-up: Conduct post-sale follow-up to ensure customer satisfaction and foster long-term relationships, encouraging repeat business and referrals. Show less

• 

  Amazon

  Oct 2024 - now

  Area Manager

  Leading a team of associates to achieve daily goals, maintaining a focus on safety, accuracy, and speed.Managing shift operations, including monitoring package flow, overseeing sortation, and coordinating dispatch activities.Driving continuous improvement initiatives to streamline delivery processes, reduce cycle times, and improve service quality.Monitoring key performance indicators (KPIs) and implementing strategies to meet or exceed targets.Ensuring adherence to safety protocols and fostering a culture of safety and operational excellence among team members.Collaborating with cross-functional teams to resolve operational challenges and optimize last-mile delivery processes. Show less