
Suvradeep Chanda

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About me
Customer Success Engineer II at Rubrik / Ex Accenture
Education

Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
2017 - 2021Bachelor of Technology - BTech Electronics and communication engineering
Experience

Accenture in India
Sept 2021 - Dec 2024Role : Application development associateScope : Backup & Restore / L1 & L2 support Tools and technologies :Veeam backup and replication, commvault, Backupexc,Data protector.service Now, HPSM and easy vista as a ticketing tool Working as a backup administrator, server maintenance and support in Backup and Restore. Working under leads to gather knowledge and hands-on experience.• involves in configuring backup jobs as per requirement (agent based , VM level , snapshot backup, DB level backup)• executing backups in VMware , Hyper-V environment for windows,Linux, SQL and Oracle servers • monitor backup schedules and act upon backup failures or any related issues • prepares various reports (daily backup status, health check, backup success rate,server inventory etc.) as per requirement. • aware of tape infra and storage infra • executing restores as per requirement. (full vm restore, VM files restore, guest files restore)• creating and working on tickets assigned to our group and closing as per SLA requirments.• preparing SOP documents from activities (upgrade/configuration/restore) and share with team members to provide knowledge on the same. Show less
Application Development Analyst
Mar 2023 - Dec 2024Associate Software Engineer
Sept 2021 - Mar 2023

Rubrik
Dec 2024 - nowCustomer Success Engineer II
Licenses & Certifications
- View certificate

Rubrik Certified System Administrator v9.2
RubrikFeb 2025 - View certificate

Rubrik Certified System Administrator (RCSA)
RubrikJan 2025 - View certificate

Veeam Certified Engineer (VMCE) 2024
Veeam SoftwareMay 2024
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