Nitin Bhutani

Experience

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  TECH SQUAD TODAY PRIVATE LIMITED

  Oct 2011 - Nov 2016

  Information Technology Support Specialist

  ➢ Handling and maintenance of Active Directory Server, Sugar CRM, Lease line.➢ Knowledge of Microsoft Exchange server.➢ Providing technical Support to the customers via calls and remote.➢ Assist team for the better resolution to the tech as well to the sales team.➢ Managing the tracking record of the team➢ Providing support for Microsoft office.➢ Core knowledge of windows and Mac OS X operating systems➢ Configuring Wi-Fi Routers

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  Wipro

  Nov 2016 - Dec 2019

  Technical Lead

  Role : ➢ Specialty Exchange Server 2007,2010,2013,2016 and 2019➢ Knowledge of cluster component and DAG➢ Delivering triages on Exchange Server topics➢ Resolving Escalated cases ➢ Helping enterprise level customers in providing solutions as quick as possible to avoid downtime and assisting customer in migration to latest Exchange Server➢ Handling Disaster recovery: Database dismounted, DAG failure, Server down, Client connectivity failure.➢ Troubleshooting and Fixing issues related to Exchange, Active directory and DNS➢ Configuring Autodiscover, Certificates, proxying and redirection➢ Solving Complex issue like : Calendars, Public folder replication, MRM , retention policy, Online search, RBAC,Backup(VSS)➢ Working as Tech Lead for New Site (Delhi) Handling team of 15 Engineers since November 2017 Show less

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  Linedata

  Dec 2019 - Mar 2021

  Technical Lead

  Role : ➢ Handled Multiple Projects of Exchange Server migration to Office 365 along with upgrading to New Exchange Server➢ Handled Project for file server to SharePoint Online migration➢ Specialty Exchange Server 2007,2010,2013,2016 and 2019➢ Specialty Office365➢ Good Knowledge of Archiving Solution like Global Relay,Hubstor➢ Knowledge of Implementing MDM solutions like Intune,Airwatch,Pulse MDM➢ Good Knowledge of cluster component and DAG➢ Basic Knowledge of Citrix Servers/Netscaler/Store Front➢ Troubleshooting and Fixing issues related to Exchange, Active directory and DNS➢ Configuring Autodiscover, Certificates, proxying and redirection➢ Solving Complex issue like : Calendars, Public folder replication, MRM , retention policy, Online search, RBAC,Backup(VSS)➢ Resolving Escalated cases ➢ Working as a Technical Lead handling team of 20 Engineers. Show less

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  HCLTech

  Mar 2021 - Sept 2021

  Lead Consultant
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  Microsoft

  Sept 2021 - now

  Messaging and Security/Compliance Administrator