
Rodrigo Picolo
Client Services and Media Intern

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About me
Marketing Manager l Senior Leadership in Branding l Communication Management, Strategy and Planning l Business intelligence l Digital Marketing l Paid Traffic Management
Education

Madia Marketing School
2010 - 2010MBA in Marketing Marketing São Paulo, SP, BrazilMasters of Business Administration in Marketing from Madia Marketing School, 2010.

Anhembi Morumbi University
2000 - 2003Bachelors in Social Communication - Advertising Public Relations, Advertising, and Applied Communication São Paulo, SP, BrazilBachelors in Social Communication with an emphasis on Advertising from Anhembi Morumbi University, 2000 to 2003.
Experience

Leo Burnett
Jul 2001 - Jun 2002Client Services and Media Intern• Reporting to: Client Services Assistant.• Main clients served: Procter & Gamble (entire Vick line for Latin America and Ace washing powder) and Arcor sweet candies, from July 2001 to January 2002.• Reporting to: Out-Of-Home Media Executive.• Main clients served: all agency clients, from February to June 2002.

Age Isobar
Jun 2002 - Mar 2003Client Services Intern• Reporting to: Client Services Assistant.• Main clients served: Sony of Brazil, MTV Brazil, Lopes Real State Consulting, Hedging Griffo, Fleury Laboratories, Burti Graphics, Valor Econômico Newspaper, Patrimônio Investiments and Ale Gas Stations.

DM9DDB
Apr 2003 - May 2005Cliente Services Assistant• Reporting to: Account Supervisor l Team: 1 intern.• Main clients served: Telefônica Services, Chopp Brahma, Faça Parte Instituto Brasil Voluntário, Ponto Frio, Masp, Diário of São Paulo Newspaper, J&J (Neutrogena, Clean&Clear), Philips Beauty, Philips Lighting, Walita, Marketing Best, Bohemia and Caracu (AMBEV).

AlmapBBDO
May 2005 - Dec 2005Cliente Services Assistant• Reporting to: Account Supervisor l Team: 1 intern.• Main client served: Claro Mobile Company.

DPZ
Dec 2005 - Mar 2013• Reporting to: General Client Services Director l Team: 4 direct employees.• Coordinated the team and internal processes and served as a partner and consultant to the clients, developing strategies for the brands and products served.• Improved Bombril's communication strategies, including the creation of several frames within open TV auditorium programs, among other actions, resulting in an increase of 23% in the company's revenue that year.• Participated in innovative campaigns creation for Sadia and its products, such as “Nem a pau Juvenal” (Ham), Lequetreque 3D (Sadia mascot) and the institutional film for the launch of Lequetreque 3D.• Participated in the creation of Azul Airlines digital strategy.• Main clients served: Sadia (BRF Foods), Neve (Kimberly-Clark), Itaú Personnalité and Uniclass, Bombril, Azul Airlines, Flamboyant Mall (Goiânia), Papaiz and Fogo de Chão Steakhouse. Show less
Client Services Director
Mar 2008 - Mar 2013Account Supervisor
Dec 2005 - Mar 2008

FOGO DE CHÃO STAKEHOUSE
Apr 2013 - Nov 2014Marketing Manager Brazil• Reporting to: CEO l Team: 2 direct employees.• Developed the company’s marketing and communication strategy in Brazil, with the objective to improve restaurants’ sales performance, building and reinforcing the brand, as marketing manager• Coordinated of all internal processes, annual marketing budget, advertising agencies, media, suppliers and market research to understand the needs of the target audience.• Managed marketing campaigns with differentiated and innovative formats.• Created the company's digital strategy, which became one of the main sources of public attraction, as marketing manager. Show less

RFP COMMUNICATION AND MARKETING
Nov 2014 - Aug 2017Communication and Marketing Management l Managing Partner• Team: 8 direct employees.• Managed clients Marketing and Communication performance, developing and reviewing the marketing plan with the goal of increasing efficiency and profitability.• Improved the efficiency of the Savegnago Supermarkets press office, through closest, transparent and continuous relationship with the press in the cities where the company operates.• Production of APP Ribeirão's quarterly magazine aligning content to the public.• Redesigned the visual branding of Petrol Lubricants.• Created of out-of-the-box campaigns to promote the brands and/or products served (examples: bringing in a graffiti artist to design the lubricant tanks at the Petrol factory; flying a hot air balloon in the shape of a client’s product over the cities at the time of launch, among others.• Main clients served: Savegnago Supermarkets, the largest supermarket chain in the interior of São Paulo State, Pacaembu Construction Company, the third largest construction company in Brazil, APP Ribeirão (Association of Advertising Professionals), Petrol Lubricants, Draft Additives, Confraria da Barba and Rewood. Show less

Pacaembu Constructio
Sept 2017 - Aug 2019Marketing Manager• Reporting to: Commercial Director l Team: 9 employees.• Managed communication and marketing strategy, online and offline, as well as throughout their deployment and synergy with digital marketing and sales, involving the planning and execution of multichannel media plans, PR, Social Media, Search, Brand Tracking and Events, in order to leverage sales and reinforce the brand.• Coordinated all internal processes, lead capture and qualification, annual marketing budget, media, suppliers and events, as marketing manager.• Structured the department, creation the strategic planning, redefined and implemented processes and formed a working team, always with measurement and analysis of results, efficiency and Return On Investments.• Developed product launch and maintenance strategies.• Structured the company's digital presence through Experience and Engagement, mass media personalization with CRM, website development thinking mobile first, and integration with Marketing Automation Software, creating automatic relationship rules to deliver the ideal content for each moment of the purchase journey, as part of the lead capture and qualification strategy. These projects brought greater synergy with the sales area, delivering more prepared customers, generating greater conversion efficiency and providing a better customer experience. • Overhauled of the visual branding of the company. As the company's marketing manager, this was one of the first jobs that I had the privilege of leading very successfully.• Organized all company events in a structured way.• Created diverse projects for the promotion of the brand and products, such as a “Afternoon Neighborhood Square Gathering”, picnic, guided tours in some of the companies’ construction sites, and presentations on recycling and how to reuse waste products, among others. Show less

Picolo Communication
Sept 2019 - nowCommunication and Marketing Consultant l Managing Partner• Complete paid traffic management for Redeplan Properties (Volta Redonda/RJ and region l South Fluminense) and Massa D'oro, with results analysis through user-friendly and automated reports to guide an accurate decision-making.• Event planning and management for CNA Rio Preto.• Assistance in digital communication actions and social media management for Massa D'oro, JF Bricks Empreendimentos, Nova Fonte Engineering and ID4 Architecture.• Actions management with digital influencers for North City Mall, CNA Rio Preto, Massa D´oro, RVE Engineering, Vasconcelos and Tio Nobre Rice, Vila Jardim Residential (Nova Fonte Engineering), Festival Delivery Rio Preto, JK Hotdog, Raggi Optics, ITC Vertebral, Vallet Burguer among others.• Corporate communication and marketing planning and consulting for JF Bricks Enterprises (merger of the companies Encompi Urbanism and Nova Fonte Engineering).• Data analysis to identify opportunities, generate insights and indication of the tools needed to achieve the objectives for JF Bricks Enterprises.• Implementation of the plan with partner agencies and specialized in every need. Show less

JF Bricks Enterprises
Jul 2020 - Nov 2022Communication and Marketing Manager• Reporting to: Executive Director.• Managed communication and marketing strategy, online and offline, as well as throughout their deployment and synergy with digital marketing and sales, involving the planning and execution of multichannel media plans, Social Media and Events, in order to leverage sales and reinforce the brand.• Complete branding work for the development of a new brand for the company, including name creation, logo, materials and visual identity manual, where we joined two companies in one, Encompi Urbanismo and Nova Fonte Engenharia became JF Bricks Enterprises.• Structured the department, creation the strategic planning, redefined and implemented processes and formed a working team, always with measurement and analysis of results, efficiency and Return On Investments.• Developed product launch and maintenance strategies.• Structured the company's digital presence through Experience and Engagement, mass media personalization with CRM, website development thinking mobile first, and integration with Marketing Automation Software, creating automatic relationship rules to deliver the ideal content for each moment of the purchase journey, as part of the lead capture and qualification strategy.• CRM implementation integrated with the entire marketing, sales and customer service structure, thus creating a nucleus totally focused on the customer. These projects brought greater synergy with the sales area, delivering more prepared customers, generating greater conversion efficiency and providing a better customer experience. Show less

LBX Construction
Jan 2023 - Sept 2023Communication, Marketing and Business Intelligence Manager• Reporting to: Director-Founding Partner l l Team: 12 employees.• Responsible for the company's communication, marketing and business intelligence strategy, as well as all its deployment and synergy with digital marketing and sales, involving the planning and execution of multichannel media plans, social media, events, in order to leverage sales and strengthen the brand, in addition to coordinating all internal processes and capturing and qualifying leads.• Structured the Business Intelligence area, since team, processes and suppliers, aiming to support decision-making with data and numbers so that they could be more accurate.• Work to reposition the brand, so that the company's new moment (it stopped working only with low-income properties and also started working with product lines for the low-middle and medium) was reflected in the branding, culminating in a new visual identity and company's institutional campaign.• Restructured the marketing area, creation the strategic planning, institutional marketing and each product, always measuring and analysing the results, efficiency and ROI (return on investment).• Developed product launch and maintenance strategies.• Restructured the company's digital presence through Experience and Engagement, mass media personalization with CRM, beginning the development of a new website so it would be more user-friendly, mobile first and integrated with CRM.• Readjustment to better integrate the entire marketing, sales and customer service structure, aiming to have a nucleus completely focused on the customer. These projects brought greater synergy with sales area, delivering more prepared customers, generating greater conversion efficiency and providing a better customer experience. Show less
Licenses & Certifications
- View certificate

RD On The Road
Resultados DigitaisJul 2018 - View certificate

Técnicas de Negociação l Negotiation Techniques
IMAMNov 2013 - View certificate

Simpósio Mídias Sociais
Fundação Getulio VargasNov 2016 - View certificate

TOEFL Teste
The TOEFL® testDec 1998 - View certificate

Desenvolvimento de Líderes – Gestão de Pessoas e Equipes l Leaders Development - People and Team Management
Fundação Dom CabralNov 2018 - View certificate

Rezet Summit
Rezet HubSept 2018 - View certificate

Palestrante no 3º Encontro de Comunicação - Tema: "Atendimento e seus Conflitos" l Speaker at the 3rd Communication Meeting - Topic: "Client Services and its Conflicts"
Universidade Anhembi MorumbiOct 2012 - View certificate

RD Summit
Resultados DigitaisNov 2018 - View certificate

Palestrante - Tema: "Atendimento 3.0" l Speaker - Topic: "Client Services 3.0"
Centro Universitário Moura LacerdaFeb 2016 - View certificate

Curso Intensivo de Inglês l Intensive English Course - Houston /Texas/USA
North Harris CollegeNov 1998
Honors & Awards
- Awarded to Rodrigo PicoloTroféu Fox Paulistinha l Fox Paulistinha Trophy Roberto Duailibi Aug 2010 Recebido diretamente das mãos do Sr Roberto Duailibi, o D da DPZ.Ele concede esse reconhecimento à profissionais que considera competentes e eficientes no desempenho de suas funções.Received directly from the hands of Mr Roberto Duailibi, the DPZ's "D".He grants this recognition to professionals he considers competent and efficient in carrying out their jobs.
Volunteer Experience
Voluntário / Volunteer
Issued by ICV on Jan 2015
Associated with Rodrigo Picolo
Languages
- enEnglish
- poPortuguese
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