Sandya Bheemaiah

Sandya Bheemaiah

Technical Support Engineer (Consumer Desktops, Hardware/Software)

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location of Sandya BheemaiahBengaluru, Karnataka, India

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  • Timeline

  • About me

    Lead Product Manager at OpenText

  • Education

    • St Anns High School

      -
    • Visvesvaraya Technological University

      2000 - 2004
      BE Industrial Production and Engg
  • Experience

    • HP

      Jun 2004 - Nov 2005
      Technical Support Engineer (Consumer Desktops, Hardware/Software)

      - Used the company tools, like knowledge databases in order to provide a proper support to the customers.- Provided technical help desk support to the user community to maintain productivity in the operation of the applications and technology.- Performed superior customer service through call handling, problem identification, logging and tracking, resolution, and escalation as appropriate

    • Integral Development Corporation

      Nov 2005 - Feb 2008
      Quality Engineer

      Domain – Foreign Exchange and Trading- Projects worked on FXTrader, WhiteLabel,FXALL,Direct FX Inside.- The market leading bank to bank trading application, allowing participants to trade on-line and utilizing streaming dealable price and request for stream - Good knowledge on types of FX trade types - Spot, outright and Swap

    • GXS

      Feb 2008 - Mar 2014
      Senior Quality Engineer

      Applicability Statement 2 : - Testing communication protocol AS2.It enables companies to communicate in real-time over the Internet(http/https), while leveraging existing EDI investments, using signatures and certificates.- Have Good Knowledge on cryptography- Participated in Drummond group Interoperablity testing and certification for AS2 for the year 2008-09Rosettanet :- RosettaNet standards and services provide a common language for e-business transactions.- Testing of RSN solution which included GXS components like Application Integrator(AI) , Eventmonitor,Commlink, Integrator and adaptors.- Have Good Knowledge of RSN standards, messages, pip's.SWIFT:- Have worked on Society for Worldwide Interbank Financial Telecommunication) related project.- Testing of Swift adapter for MT,MX and FileactRosettaNet and SWIFT are both hosted on webMethods Integration server. Show less

    • OpenText

      Feb 2014 - now

      - Perform defect analysis and lead root cause analysis, corrective/preventive solutions- Serve as a lead for providing necessary leadership and product/project guidance- Support deployment of new features on preprod/prod and help ease the integration tasks at the enterprise level- Work closely with customers and its trading partners to understand the requirements.- Engage with the project team with the requirements/test scenarios- Research on tools/subject for project development/testing. Show less • Thorough understanding of Software Development Life Cycle and Testing Methodologies.• Adept in Agile scrums• Extensive experience in Black box testing,Integration testing• Serve as first POC for products – RosettaNet and SWIFT• Lead QA for RosettaNet and SWIFT projects• Preparing and distributing progress reports. • Documenting functional and non-functional technical requirements.• Reporting on project status to senior manager• Mentoring less experienced team members• Hands on experience in software testing process.• Well conversant with software testing methodologies including developing Test plans, Test scenarios, Test cases, Test procedures, Test reports and documenting manual and automation tests.• Involved in the development of test cases and executing the test cases.• Extensive experience in Web based applications and product testing. • Expertise in Problem solving, bug tracking, defects reports generation.• Possess Excellent Communication Skills (both Verbal and Written) and Interpersonal Skills, Team Player, Result Oriented with Strong Problem Solving Skills.• Responsible for interacting with business partners to identify information needs and business requirements for the product.• Have Good Knowledge of RSN standards, messages, pip's• Testing of Swift adapter for MT,MX and Fileact• Have Good Knowledge on cryptographyTechnologies: Java, Unix, Oracle 10/11g, webmethods Inetgration Server, ActiveMQ, Apache Tomcatcryptography(signature, encryption, SSL handshakes, certificates) Show less

      • Lead Product Manager

        Nov 2021 - now
      • Senior Product Manager

        Jan 2020 - Nov 2021
      • Product Manager

        Jan 2019 - Jan 2020
      • Principal QA Engineer

        Oct 2016 - Dec 2018
      • Lead Engineer

        Feb 2014 - Sept 2016
  • Licenses & Certifications