
Leonardo Trindade
Marketing Analyst / Art Director

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About me
Business Analyst | Test Lead | Senior Quality Assurance | SAFe | Scrum | People & Analytics | ChatGPT User | Remote Worker Certified | JIRA | Genesys Cloud | ClickUp | SFPC™ | TOSCA Commander | AI
Education

Colégio Marista Nossa Senhora da Penha
-High School
Universidad Carlos III de Madrid
2017 - 2017Certified Introduction to HTML and JavascriptEDX online

Escola DNC
2024 - 2025Technological Data ScientistIt is very comprehensive and covers everything from fundamentals, such as programming logic and Python, to advanced topics like machine learning and data modeling. I will learn to collect, clean, analyze, and communicate impactful results using tools like Pandas, NumPy, Hadoop, and Spark.Additionally, the course emphasizes practical projects, such as hackathons and a final presentation, which help apply what is learned to real-world scenarios. I will also develop communication skills to… Show more It is very comprehensive and covers everything from fundamentals, such as programming logic and Python, to advanced topics like machine learning and data modeling. I will learn to collect, clean, analyze, and communicate impactful results using tools like Pandas, NumPy, Hadoop, and Spark.Additionally, the course emphasizes practical projects, such as hackathons and a final presentation, which help apply what is learned to real-world scenarios. I will also develop communication skills to present insights through dashboards and reports. Throughout the course, there are intermediate certifications and live sessions with industry professionals, which add significant value.It seems like a great opportunity to expand my knowledge and position myself in the data field! More details are available on the DNC website: https://www.escoladnc.com.br/profissoes-dados/cientista-de-dados Show less

Universidade Vila Velha - UVV
2024 - 2026Análise e Desenvolvimento de Sistemas
Instituto Tecnológico de Aeronáutica - ITA
2025 - 2025Master of Technology - MTech Desenvolvimento Agil com Padrões de ProjetoActivities and Societies: Análise, Desenvolvimento, Metodologia, Inovação, Tecnologia Aprofundamento em técnicas de programação orientadas a objeto pelo uso de padrões no desenvolvimento ágil
Experience

Comercial Seara Ltda
Jan 2002 - Dec 2015Marketing Analyst / Art DirectorResponsible for analyzing and accompanying online and offline marketing action plans, responsible for developing and coordinating administrative activities in the Marketing area, executing processes and routines, aimed at meeting the needs of promoting and disseminating products, services and image of the company. objective market in the State of Espirito Santo. Among other responsibilities, he was responsible for activities to promote cleaning chemicals and accessories, supporting the programming of the visual and written communication standards of the company, aiming at the company's good image, analyzing the organization and holding of symposia, events and fairs , according to the invitations received, analyzing the importance of attending them, with the purpose of marking presence, prospecting opportunities and interacting with the area, participating in commissions and working groups, involving Marketing activities such as: research and standardization of proposals, to obtain budgets from sub-suppliers, developing negotiations, analyzing proposals and quality of materials, with the objective of buying products and services, assisting clients, providing information about products and activities of the company, for the purpose to heal doubts and ensure satisfaction of clients, carry out market research, build tools such as questionnaires and interviews to know the wishes and needs of the public, publicize the motto and the products it represents to journalists and others to organize events that attract the interest of consumers, to know the procedures, instructions and standards of the Quality Systems, seeking to practice them in the day to day, aiming to promote the consumption of products or use of the services offered by the company.Responsible for all part of graphic design of the company as well as the marketing within Google my business and Google Adwords Show less

CLV Publicidade
Jan 2010 - Feb 2019Art Director / Social Media Analyst (Freelancer)Responsible for analyzing social networking profiles (as Facebook, Instagram); generate content for Fan Pages; create advertising campaigns and promotional materials; develop websites; set business deals; follow-up of production and provision of outsourced services; elaborate materials to support the commercial area, such as: cases, testimonials, scripts, e-mail marketing.Google Adwords Certification - 2019 to 2020

Gamecore
Jan 2015 - Oct 2017Marketing Director (Freelancer)Responsible for the development of new markets in the gamer world, aiming to evaluate the performance of existing products coordinating studies on new product launches. Responsible for conducting product launch and remarketing projects in the gaming market, developing the marketing plan for the product lines and designated brands, tracking profitability, including the action plan, coordinating the product definition that makes up the lines for the launching and follow-up of products on the market, defining product diversities, monitoring market evolution, identifying new business opportunities, defining strategic marketing plans, developing and evaluating communication strategies such as advertising campaigns, sales promotion and merchandising , public relations and direct marketing activities, monitoring advertising agencies, public relations, promotions, market research, developing distribution strategy, aiming to increase market share and attend meetings with clients. Show less

Auditeste Consultoria
Jan 2015 - Oct 2017QA Testing ExecutorProvision of services to:Itaú SegurosLiberty SegurosPorto SegurosResponsible for running the test cases using the HP ALM and JIRA tools; analyze, check, inspect all test plans, roadmaps, and scenarios, opening bugs in test cases when necessary, and retesting them as feedback.- Knowledge in tools, JIRA and HP ALM;- Planning (strategy, processes and architecture);- Synergy between the Customer and the Supplier;- Control of productivity, quality of coverage;- Experience in Mobile Testing.Acting in projects of Porto Seguro & Liberty Seguros.- Tests performed at Porto Seguro Company: - Carro Reserva - Contigencia - CDS - Cartão Porto - Testes Mobile IOS & ANDROID - Base e Benefícios - Laudo Web - Sinistro - Ramos Elementares - Automoveis- Tests performed at Liberty Seguros Company:- Carga CEP- CPL- Mobile Service- Sinistro - Auto- Tests performed at ITAU Seguros Company:- Sinistro- Auto Show less

RSI
Dec 2017 - Mar 2018QA Test Analyst Level 2Customer: Digital Bank NEXTTools: Jira, HP ALM, MAINFRAME.Responsible for running the test cases using the HP ALM and JIRA tools; analyze, check, inspect all test plans, roadmaps, and scenarios, opening bugs in test cases when necessary, and retesting them as feedback.- Development of projects;- Testing requirements;- Extraction of Use Case Test Scenarios;- Participation of Agile pilot projects (Scrum, Kanban);- Functional tests in application (Web and native Android and iOS);- Collection of evidence;- Schedule timing focused on delivering quality to the customer;- Using HP Quality Center testing tool and Silk Test;- Using JIRA / Confluence Project Management tool;- Report of daily incidents;- Acquired in Customer Bradesco S.A. Show less

Epharma
Jun 2018 - Feb 2019QA Test AnalystResponsible for the preparation of estimates of test projects and the daily with the developers, register non conformities regarding modeling of the systems, elaboration of the scenarios when necessary and cases of tests, specifying the mass of data for tests; develop and implement test procedures and roadmaps when necessary; perform the tests, including: running product testing cases and using the ETICKET system; analyze, check, inspect all test plans, scripts, and scenarios, opening bugs in test cases when necessary, and retesting as feedback. Execution of small scripts developed by developers within the database of the certification environment using Microsoft SQL Server / Management 2016. - Think of solutions with the Product, QA and Development team how to improve the system; - Develop and execute manual, unit, risk-based integration testing. - Scripting within MySQL Methodologies: Agile and Scrum Tools: E-TICKET, Sharepoint and Microsoft Teams. Show less

Mutant
Apr 2019 - Aug 2020QA Test AnalystProviding Services to SKY:Role: Test Analyst- Participation in Software Projects with Agile Methodology- Preparation of test plans according to project scope- Effort Estimates- Requirements Validation- Composition of test mass (Real or Mock)- Opening, monitoring and closing incidents- Monitoring projects with the Project Manager and the Client- Status reports for Management and Board- Team Facilitator- Knowledge transfer and training for team members- Manual Tests (Progressive and Regressive Cycles), validating and highlighting all the proposed scenarios.-Manipulation and database analysisClient: Santander, SkyTools and Systems: Jira, Trello, Excel, SQLyog, Soapui. Show less

NUMEN
Aug 2020 - Feb 2025Providing Services to Johnson & Johnson:Role: Business AnalystAchievements:- Completion of NextGen E-Commerce Rollout project for Latam (Argentina, Colombia and Mexico)- Reduction of over 10k backorders impacting USD 350k or more per month by implementing an ATP replacement feature.- Reduction of phone calls by 50% in the US, Canada and Brazil, leading several initiatives to improve communication between customers and businessesActivities:- Actively work with POs and business stakeholders to gather requirements for requests- Lead initiatives to innovate b2b eCommerce- Prioritize items according to the most urgent needs of the business- Agile management lifecycle - Write user stories (acceptance criteria and description), mockup screens and some technical details - Prepare/present user stories with the development team. - Support the development team during development - agile ceremonies Show less
IT Business Analyst
Sept 2021 - Feb 2025Senior Test Analyst
Aug 2020 - Sept 2021

Ka.app
Apr 2025 - nowAnalista de teste/QA
Licenses & Certifications

Intellectual Property
SENAIJul 2013
Six Sigma Yellow Belt
6sigmastudySept 2017
Publicidade em Pesquisa do Google Adwords
Google PartnerSept 2017
Microsoft Virtual Academy - Introdução ao Microsoft Azure
MicrosoftJan 2018
Microsoft Virtual Academy - Introdução ao Sharepoint
MicrosoftJan 2018
Microsoft Virtual Academy - Powershell DSC
MicrosoftJan 2018
Microsoft Virtual Academy - Interoperabilidade e Cloud Computing
MicrosoftSept 2017
Microsoft Virtual Academy - Proteção de Informações com Microsoft Azure RMS
MicrosoftJan 2018
Google Adwords Fundamentals
GoogleSept 2017.webp)
Scrum Fundamentals Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)Sept 2017
Honors & Awards
- Awarded to Leonardo TrindadeReconhecimento Microsoft Virtual Academy Office 365 Development Microsoft Dec 2018 Parabéns, Leonardo Carmona Trindade! Seu trabalho árduo e sua persistência valeram a pena. Em dezembro 12, 2018, você concluiu o caminho de aprendizado Office 365 Development da Microsoft Virtual Academy e conquistou o selo Office 365 Development.This badges shows that you, as a Developer, are ready to begin making your solutions a native part of Microsoft Office on every platform using Office Applications and the Office365 APIs.Para conquistar esse selo, você adquiriu novas… Show more Parabéns, Leonardo Carmona Trindade! Seu trabalho árduo e sua persistência valeram a pena. Em dezembro 12, 2018, você concluiu o caminho de aprendizado Office 365 Development da Microsoft Virtual Academy e conquistou o selo Office 365 Development.This badges shows that you, as a Developer, are ready to begin making your solutions a native part of Microsoft Office on every platform using Office Applications and the Office365 APIs.Para conquistar esse selo, você adquiriu novas habilidades em tecnologia e aprendeu novos conceitos ao concluir os seguintes cursos:Getting Started with the Office 365 APIsOffice 365 Developer OverviewGetting Started with Office Add-InsGetting Started with SharePoint Add-InsAdvanced Office Add-in Development with OutlookAdvanced Office Add-in Development with Excel, Word, and PowerPointAdvanced SharePoint Add-in DevelopmentAdvanced Web Development Using Angular with Office 365 APIsAdvanced Web Development with the Office 365 APIsAdvanced Windows 10 Development with the Office 365 APIsGetting Started with Mobile App Development with the Office 365 APIshttps://mva.microsoft.com/RewardEvidence.aspx/?key=7aBKKJBQgL1OWiez5F3cbg2# Show less
- Awarded to Leonardo TrindadeReconhecimento Microsoft Virtual Academy Security for the Chief Security Officer (CSO) Microsoft Dec 2018 Parabéns, Leonardo Carmona Trindade! Seu trabalho árduo e sua persistência valeram a pena. Em dezembro 10, 2018, você concluiu o caminho de aprendizado Security for the Chief Security Officer (CSO) da Microsoft Virtual Academy e conquistou o selo Security for the Chief Security Officer (CSO).This badge demonstrates that you have learned about security concepts and technologies that can help you protect your organization’s data in today’s threat landscape.Para conquistar esse… Show more Parabéns, Leonardo Carmona Trindade! Seu trabalho árduo e sua persistência valeram a pena. Em dezembro 10, 2018, você concluiu o caminho de aprendizado Security for the Chief Security Officer (CSO) da Microsoft Virtual Academy e conquistou o selo Security for the Chief Security Officer (CSO).This badge demonstrates that you have learned about security concepts and technologies that can help you protect your organization’s data in today’s threat landscape.Para conquistar esse selo, você adquiriu novas habilidades em tecnologia e aprendeu novos conceitos ao concluir os seguintes cursos:How to Harden Your Enterprise in Today’s Threat LandscapeCybersecurity Reference ArchitecturePlanning for a Security IncidentCloud Security from the FieldSecuring Privileged AccessIntroduction to Azure Security Centerhttps://mva.microsoft.com/RewardEvidence.aspx/?key=aKTCLRFErthR9HsV7bWv0Q2# Show less
- Awarded to Leonardo TrindadeReconhecimento Microsoft Virtual Academy - Powershell Beginner Level Microsoft Feb 2018 https://mva.microsoft.com/RewardEvidence.aspx/?key=XezknWgJwIZ4n7HKdY3pRQ2#Parabéns, Leonardo Carmona Trindade! Seu trabalho árduo e sua persistência valeram a pena. Em fevereiro 01, 2018, você concluiu o caminho de aprendizado PowerShell: Beginner da Microsoft Virtual Academy e conquistou o selo PowerShell: Beginner.This badge demonstrates beginner level knowledge of Microsoft PowerShell and how it can help you automate the management of your infrastructure. You are now… Show more https://mva.microsoft.com/RewardEvidence.aspx/?key=XezknWgJwIZ4n7HKdY3pRQ2#Parabéns, Leonardo Carmona Trindade! Seu trabalho árduo e sua persistência valeram a pena. Em fevereiro 01, 2018, você concluiu o caminho de aprendizado PowerShell: Beginner da Microsoft Virtual Academy e conquistou o selo PowerShell: Beginner.This badge demonstrates beginner level knowledge of Microsoft PowerShell and how it can help you automate the management of your infrastructure. You are now familiar with PowerShell and its features as they apply to Windows.Para conquistar esse selo, você adquiriu novas habilidades em tecnologia e aprendeu novos conceitos ao concluir os seguintes cursos:Getting Started with Microsoft PowerShellGetting Started with PowerShell Desired State Configuration (DSC) Show less
- Awarded to Leonardo TrindadeReconhecimento Microsoft Virtual Academy - Powershell Advanced Level Microsoft https://mva.microsoft.com/RewardEvidence.aspx/?key=cZyvH7xq2FBl2bMkFkXjHw2
Volunteer Experience
Professor de informática
Issued by Voluntário on Jan 2022
Associated with Leonardo Trindade
Languages
- enEnglish
- poPortuguese
- esEspanhol
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