
Rowena Smith
Snr Team Assistant

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About me
Operations Manager at Te Runanga a Rangitāne o Wairau Trust
Education

Christchurch Polytecnic
2008 - 2009Diploma in Management Business Administration and Management, General
Marian College, Christchurch, NZ
1995 - 2000
Experience

MWH Global
Jan 2005 - Jan 2010Snr Team Assistant
Unison Group
May 2011 - Aug 2013Corporate Operations ManagerThe Unison Group was a boutique-style Engineering Design and Construct company. It was formed in 2009, and I was one of the first to be recruited into the company. I remained until August 2013. While in the role of Corporate Operations Manager there was a period where I sat on the Board as the Acting Chief Operations Officer. This experience was invaluable, and cemented for me that the areas of Organisational Operations is my passion and is where my strengths lie.My areas of responsibility included Procurement, Finance, and Administration, Human Resources, OH&S, IT and Marketing, which required me to:• Design & implement systems & processes• Have an overview of business cash flow and oversee accounts processes• Manage staff• Support the Executive Management team• Write, implement and manage Policies and Procedures• Coordinate events and functions• Recruit and on-board permanent, and contracted staff• Develop marketing materials• Perform Health and Safety desk assessments and on-going monitoring Show less

ROSI for Mum
Jan 2014 - Dec 2017Owner OperatorOnline retailer or breastfeeding clothing for nursing mothers.

Activ Foundation
Apr 2015 - Sept 2015PA to the Chief Financial OfficerThis role was to support the CFO with his meetings and reporting responsibilities, as well as support and liaise with the department heads that reported to him. This included the Chief Information Officer, the Payroll Team Leader as well as the head Accountants. This was at a time where a new payroll system was implemented, therefore there was a lot of support required for the Payroll Team Leader around managing the issues and complaints coming from staff. At the same time there was a new intranet put in place, based on Share Point. There were also a lot of teething difficulties with this project, and therefore the CIO also required support in managing this. Show less

Karratha Community House
Apr 2017 - May 2019As Operations Manager, I reported directly to the Board. In turn the four Facilitators and four Assistant Facilitators reported to me. The tasks that I were responsible for were:• Policy writing and review• Human Resource management• Managing staffing for the programs• Preparing and conducting team meetings• Reporting to the Board and attending Board meetings as requested• Reporting on Grants to our Funding Partners• Annual planning of term dates, programs and fundraising events• Term timetabling of programs• Building maintenance• Management of daily finances, program budgets and funding budgets• Purchasing, Banking and invoicing• Keeping the website and social media updated with our events and programs• Taking program registrations and payments, fielding enquiries over the phone, email and through social media. Show less This role was a job-share position. The primary task was to manage all the timetabling of the Playgroups and Programs we provided at Karratha Community House (KCH). This required me to ensure all Programs were appropriately staffed and resourced. Another very important element was managing the Funding and Grants that we received from our Funding Partners. This included the management of the budgets for each program as well as submitting Acquittals, general reporting, acknowledgement of our sponsors as well as applying for new Grants that we would be eligible for.In addition to this, there were Data Entry and Reception duties, staff management, coordination of suppliers and contractors, processing of time sheets, reporting to our Board, managing memberships, advertising, updating our website and Facebook page, management of room hires and meetings with Community Partners. Show less
Operations Manager
Jan 2018 - May 2019Centre Coordinator
Apr 2017 - Dec 2017

Ngāti Apa ki te Ra To Trust
Sept 2019 - Oct 2020Projects and Operations ManagerI joined Ngāti Apa ki te Rā Tō Charitable Trust to manage projects and assist with the development and implementation of operational strategies. These strategies include Education, Environmental and Connection to name a few. I also work to assist the General Manager with initiatives and help represent Ngāti Apa ki te Rā Tō in various areas and in various forums amongst other Iwi, Local Government, and Public Service Departments. Some of these groups are collaborative/working groups and some are more advisory groups. Show less

Ngāti Apa ki te Rā Tō Charitable Trust
Feb 2022 - Apr 2024Operations Manager
Nov 2020 - Apr 2024Acting General Manager
Feb 2022 - Mar 2023

Te Runanga a Rangitane o Wairau Trust
May 2024 - nowTumu Whakahaere | Operations Manager
Licenses & Certifications

Te Ara Reo Māori (He Pī ka Pao)
Te Wānanga o AotearoaJan 2020
Applied Coordinated Incident Management (CIMS4)
Land Search and Rescue New ZealandDec 2021
Volunteer Experience
Committee Member
Issued by Renwick Taekwondo Club on Jan 2021
Associated with Rowena Smith
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