Roza Babayan

Experience

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  Rostelecom Armenia

  Jul 2013 - Jul 2014

  Supervisor

  In my previous role, I held a managerial position where I was responsible for overseeing and optimizing the productivity of team members. This involved monitoring their performance, providing constructive feedback, and offering coaching and guidance to enhance their skills and achieve their targets.To drive the team's success, I created and implemented a targeted business/cycle plan method in collaboration with sales managers. This involved strategically planning and executing sales activities to maximize efficiency and effectiveness, ensuring alignment with the overall business objectives. As part of my role, I set both long-term and short-term sales goals for the team. These goals served as benchmarks for measuring progress and success, providing a clear direction for the team's efforts and motivating them to achieve exceptional results.Recognizing the importance of a skilled and knowledgeable team, I actively participated in training new employees. I designed and implemented comprehensive training programs to equip new team members with the necessary knowledge, skills, and tools to excel in their roles. By investing in their development, I contributed to the overall strength and effectiveness of the team. Show less

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  Ucom

  Aug 2014 - Jan 2017

  Sales And Service Specialist

  My role involved actively promoting the company's products, maintaining regular communication with the sales team, managing customer data through CRM, collaborating on marketing plans, and performing customer and supplier data maintenance. These responsibilities collectively contributed to the company's sales success, customer satisfaction, and overall business growth.

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  LA CURRENCY INC.

  Jan 2018 - Aug 2021

  Branch Manager

  In my previous role as the branch manager, I was accountable for overseeing the daily operations of the branch, ensuring its smooth and efficient functioning. I took on the responsibility of negotiating price adjustments with customers and vendors, utilizing effective communication skills and market knowledge to find mutually beneficial solutions.Handling currency orders and managing payments from customers and vendors were essential tasks that I successfully carried out. I ensured accuracy and attention to detail in these processes to facilitate seamless and efficient transactions.To enhance my professional expertise, I obtained certification in MoneyGram and Ria US 2019 Compliance refresher for Agent Employee. This certification kept me updated with the latest industry regulations and best practices, enabling me to maintain the highest standards of compliance.As part of my responsibilities, I generated weekly and monthly reports to track the branch's financial performance. These reports provided valuable insights that enabled informed decision-making and the optimization of branch operations.During my tenure, I supervised a team of four tellers, providing them with training and management support. I took an active role in mentoring new trainees, helping them develop their skills and contribute to the branch's success.Through my commitment to excellence and attention to detail, I fostered a cohesive and high-performing team, ensuring the smooth and efficient operation of the branch while delivering exceptional service to our customers. Show less

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  Webinos Inc.

  Jan 2022 - May 2023

  Software Developer Intern

  I build immersive and engaging web applications catered to consumers, collaborating alongside the exceptional team at Webinos Inc. My expertise lies in crafting innovative web applications and delivering solutions to prominent organizations, including PayPal, L.A. Care, and Butterfield & Robinson Inc. · I utilize core technologies to build interactive and user-friendly web interfaces. · Employ agile development methodologies to ensure efficient project execution and timely delivery of products. · Collaborate closely with clients to understand their unique requirements and translate them into successful web solutions. · Continuously stay updated with emerging trends and advancements in web development to offer the best experiences. · Combine creativity and technical proficiency to design visually engaging web applications that offer seamless user navigation and optimal performance Show less

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  Avanade

  May 2023 - Aug 2023

  Software Engineer Intern
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  Teradyne

  Jan 2024 - now

  Software Engineer