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SABIR C M

2000 followers

Dubai, United Arab Emirates

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Timeline
About me
Customer Service Officer - Emergency at Saudi German Hospital Dubai
Education
- IBIS Academy ,Thrissur (TÜV India)
  2018 - 2019
  PG Diploma Hospital Administration Management 2.75 GPA
  Administration, HR, Operation, Guest&public Relations And Maintenance Of Hospital.
- University of Calicut
  2015 - 2018
  Bachelor of Business Administration - BBA Human Resources Management
- North East Frontier Technical University (NEFTU)
  -
  MBA Hospital Administration
  Administration, HR, Operation, Guest&public Relations, Customer & Patient relations And Maintenance Of Hospital.
Experience
- Aster DM Healthcare
  Oct 2020 - Dec 2023
  • Responsible for patients Booking of Appointments and Registration.• Responsible for insurance approvals and Insurance Billing.• Responsible for Cash Billing.• Responsible for customer complaints and requests.• Responsible in handling telephone requests and inquiries.• Responsible for tallying the daily cash collection, and credit/debit card collection with a system report.• Working with Clinic Supervisor to resolve department problems, improve operations and provide exceptionally Show less
  - Senior Executive
    Jul 2022 - Dec 2023
  - Senior Associate Customer care
    Apr 2021 - Jul 2022
  - Customer Care Associate
    Oct 2020 - Apr 2021
- Saudi German Hospitals Group UAE
  Sept 2023 - now
  Customer Service Officer
Licenses & Certifications
- Medical Camp Certificate
  IBIS Educational Services (Ibis Academy)
  Jan 2019
- Basic Life Support (BLS)
  KIMS ALSHIFA SUPER SPECIALTY HOSPITAL
  May 2019
Volunteer Experience
- Medical Camp Coordinator
  Issued by ibis Academy on Nov 2018
  Associated with SABIR C M