Mostafa Mahmoud

Experience

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  EIS for Information Technology

  Mar 2006 - May 2009

  Founder
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  Japanese Toshiba Plant System

  Jul 2009 - Sept 2009

  System Admin

  • Maintain daily performance of computer systems & networks. • Providing technical assistance for questions and problems. Provide software and hardware • Install, modify, and repair computer hardware and software.

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  TEA Computers

  Sept 2009 - Oct 2009

  System Engineer

  - BIMSI System and Software Support using Oracle/SQL.- Online remote support via dedicated DSL line for brokerage firms- Remote support by phone or email or a remote tool for clients.

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  TE Data

  Oct 2009 - Mar 2011

  Technical Support Engineer
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  Telecom Egypt

  Apr 2011 - now

  - Define and formalize stakeholder’s requirements to fulfill business needs.- Translate business requirements and product initiatives into epics and user stories.- Owns, prioritizes and maintains the product backlog in collaboration with business & SCRUM team.- Ensure that agile team have a clear understanding of what they are developing and business value.- Engage in planning and development activities in the software life cycle.- Perform transition requirements analysis and Integration requirements analysis. - Coach, mentor and empower the team members to take responsibility for their projects & tasks.- Perform Project Management activities for projects with no assigned PM- Participate in resolving issues raised by testing teams and lead the communicate between vendors and stakeholders to solve issues, suggest workaround or initiate CRs.Assigned Projects: • Microsoft dynamics Salesforce replacement project.• Ministry of Communication and Information Technology Portal (Digital Transformation Project).• Ministry of Social Solidarity E-commerce website (Online-Shop Platform)• Vodafone FVNO Project • Dealers / POS Portal Project• Telecom Egypt Symphony BSS Mega project. • Telecom Egypt eShop project Show less - Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits and business process descriptions.- Create BRD “Business Requirement Document”, SRS “Software specification Documents” and RFPs.- Owns, prioritizes and maintains the product backlog in collaboration with business & SCRUM team.- Translate business requirements and product initiatives into epics and user stories.- Perform transition requirements analysis and integration requirements analysis. - Validate test cases, and participating in UAT.- Create applications and customize larger add-on programs in accord with the project planProjects that I participate in:- TEdata_Mobile_App project- TEdata website project- BPM "Business Process Management" project- KPMG Business Process project - Dealer Portal project- TEdata Self Service Portal - FTTH "Fiber to Home" project. Show less

  • Business Analysis Section Head

    Jun 2022 - now

  • Business Analysis Supervisor/Product Owner

    Aug 2018 - Jun 2022

  • Senior Business Analyst

    Jul 2015 - Aug 2018

  • Business Support Engineer

    Apr 2011 - Jul 2015
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  SparkGate

  Jan 2023 - now

  Managing Director