Veeraragavan Paramasivan

Experience

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  Wipro Limited

  Oct 2012 - Apr 2024

  Senior System Administrator

  Expertise in OT Output Server, OTOS Web delivery, HP Web Jet admin, Security Manager, Device connect, HP Output Explorer and HP Secure Printing (Safecom and Customized Pull Printing solution).Expertise in managing Printer security and compliance.Thorough experience on output devices handling in OTOS, administering OTOS and related tools.ERP SAP – Output Management related transactionsHandling Output device security and compliance.Communicating with stakeholders to identify what they want a system to accomplish.Identifying, oversee development, analyze, evaluate, mature and transition technologies to satisfy emerging requirementsStandardizing and automating processes and monitoring using scripting technologies.Installing and configuring operating systems, software, and hardware components, and clearly document the design, maintenance, and support procedures for routine tasks.Conducting high-level root-cause analysis for service interruption and establish preventive measures.Creating reports and documentation outlining findings and solutions. Show less

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  Accenture

  Apr 2024 - now

  Associate Project Manager

  • Serving as a liaison between IT teams, business stakeholders, and senior management to communicate updates, gather feedback, and address concerns related to device management within the region.• Leading a team of IT professionals responsible for device management and support, This involves providing guidance, mentorship, and support to team members, ensuring they have the resources and training necessary to perform their roles effectively.• Collaborating with senior management to develop strategic plans and objectives for device management within the region. This includes identifying areas for improvement, setting goals, and implementing strategies to achieve them.• Working with vendors and suppliers to procure hardware, software, and services related to devices. This includes negotiating contracts, evaluating vendor performance, and ensuring compliance with service level agreements.• Ensuring that device management practices adhere to company security policies and regulatory requirements. This includes implementing security measures to protect devices and data, conducting regular audits, and addressing any compliance issues that arise.• Overseeing the deployment, configuration, and maintenance of devices within the region. This involves coordinating with internal teams and external vendors to ensure timely setup and ongoing support for end-users. Show less