Jodi Clarke

Jodi Clarke

National Customer Service Manager

Followers of Jodi Clarke664 followers
location of Jodi ClarkeGreater Melbourne Area

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  • Timeline

  • About me

    CEO & Founder at Awaecnan

  • Education

    • Lalor Secondary College

      -
    • Academy of Hypnotic Science

      2012 - 2012
      Certificate IV Hypnotherapy
  • Experience

    • Berri LTD

      Jan 1990 - Jan 2000
      National Customer Service Manager

      Managed National Retail Customer Service Call Centre, inbound and outbound calls; Support of the National Retail Sales Managers; Managed the restructure of state based retail sales to National reducing headcount from several to three; Co-ordination and Implementation of One World electronic sales system; Manage Team of 3 Staff — includes quality control, motivation and training of staff; Work with sales Department on updating policies and procedures for dealing with clients; Presentation of weekly and Monthly Reports to the National Sales team; Staff recruitment, mentoring and quarterly reviews; Show less

    • Lactos Pty Ltd

      Jan 2000 - Jan 2005
      National Customer Service Manager

       Managed National customer service Call Centre inbound and outbound calls; High level excellence in customer service; Support of the National Sales Manager; Manage Team of 10 Staff- includes quality control and training of staff; Customer Service achievement of weekly and monthly sales targets; Work with sales Department on updating policies and procedures for dealing with clients; Presentation of weekly and Monthly Reports to Board of directors; Staff recruitment, mentoring and quarterly reviews; Show less

    • Teach For Australia

      Jul 2009 - May 2012
      Office & Events Manager

      -Take lead role in coordination of Teach For Australia events to ascertain support requirements and plan the resourcing and logistics for events such as selection days, training events and corporate events.-Ensuring the smooth running of Teach For Australia events by developing schedules for events; liaise with departments regarding upcoming events and communicating details as required to broader Teach for Australia team; planning the event structure; booking venues and resources; and, coordinating running of event on the day.-Working with the Director, Operations to define and plan for administrative support to staff members working outside the office-Providing administrative support to on and off site TFA staff members.-Organising the Induction Schedule for new staff members with input from the relevant department head and HR Manager. -Conducting orientation for new staff members regarding all office procedures, protocols and processes as well as finance and IT related policies and systems.-Maintaining inventory of office supplies and ordering supplies, equipment and services within prescribed procedures and contractual arrangements.-Managing Travel arrangements company wide, including organisation of flights and accommodation for events. -Act as back-up Finance Officer as required.-Act as back-up Personal Assistant to the the CEO as required.-Providing assistance to the Director, Operations in setting up and troubleshooting IT equipment and mobile communications for staff.-Pro-actively providing timely and effective feedback to Directors and other Teach For Australia staff members regarding initiatives and projects and their implications from an Operations Support perspective. Show less

    • Awaecnan

      Jan 2012 - now
      CEO & Founder

      Get rid of anything that’s had you stuck for years, take control of your mind and live a healthier, fuller life you’ve always wanted, knowing full well you’ve got this!

    • The Hypnotherapy Clinic

      Feb 2012 - Jan 2015
      Clinical Hypnotherapist

      Over three decades of professional hypnotherapy experience comes to Frankston City.With combined professional hypnotherapy experience exceeding three decades, the staff of The Hypnotherapy Clinic is elated to announce a new location at the Peninsula Centre, ground floor, 435-437 Nepean Highway, Frankston. The boutique style clinic helps people make positive changes in their lives through the power of clinical hypnotherapy and complementary modalities. The recently renovated building provides a luxurious, safe-feeling environment to afford clients the utmost comfort and connection with any one of The Hypnotherapy Clinic’s six outstanding therapists.All staff members are licensed Hypnotherapy practitioners and have been trained by the most highly respected experts in the field. Each therapist has unique strengths and specialties including: smoking cessation, weight management, eating disorders, stress and anxiety, depression, and more.The move to Frankston City is an expansion for The Hypnotherapy Clinic and will include the launch of their highly anticipated ‘Quit Smoking’ program. With a success rate of over 96%, the habit-breaking program works on the subconscious mind, reprogramming urges and habits. To schedule an appointment or get more information about Hypnotherapy, The Hypnotherapy Clinic, and the ‘Quit Smoking’ program, please visit www.thehypnotherapyclinic.com.au or contact the clinic’s founder, Jodi Clarke, at 03 8765 2363. Show less

    • Jodi Clarke TV

      Jan 2016 - Apr 2017
      CEO & Founder

      My goal is to add so much awesome value to your world by giving you tools and tips that you can use right now to improve your mind, body & life.I’m a flower power child with love and peace in my heart, that can rock killer heals, loves jumping in puddles, run barefoot through mud and totally obsessed with the science of the mind.A sun loving Aussie armed with a only a passion and a big dream I created the fasted growing weight loss program from scratch.I help people get the mind, body & life they love and back it up daily tools, tips & resources to create measurable results. Show less

  • Licenses & Certifications

    • German language

      Duolingo