
Mani John CDCDP, CDCMP
Technical Support Manager

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About me
Data Centers and Critical Facilities Manager at KAUST
Education

N M A M Institute of Technology
1994 - 1998Bachelor of Engineering (B.E.) Electronics and CommunicationEngineering in Electronics and Communications

Informatics
1998 - 1999Informatics Certified Software Developer Oracle, Developer 2000, ‘C’ & OOPS with C++, Visual Basic and Visual C++ICSD Certification
Experience

Faisal Al-Suwaiket Group of Cos.
Oct 1999 - Dec 2001Technical Support Manager• Receive, study and respond to customer enquiries/requisitions for various Electrical, Mechanical, Electronic & Communication Systems.• Prepare Bids (including costing, pricing, specifications, delivery schedules), sourcing and procuring the required Equipment, deliver them to customers in time, install and commission to customer’s satisfaction.• Dealing with overseas procurement formalities (from European, American and Far East countries).• Programming and Pre-installation modifications of equipments to suit customer’s preferences, after sales support / trouble-shooting of various Radio-mobile communication systems and components.• Providing weekly and monthly reports to the Management. Show less

Inma Technologies Co. Ltd.
Jan 2002 - Jul 2007Projects:Microwave project with SEC-EOADigital Paging Project with SEC-EOAVarious RF / Digital Transmission Projects:RF Planning and propagation analysis for various GSM Operators, Private Mobile Radio systems and Radio Paging Systems.Responsibilities • System Design including RF Propagation Analysis and NMS configuration.• Digital Network Planning and Implementation.• Provisioning, testing, monitoring and troubleshooting of nodes with the help of NMS.• • Reviewing the contract’s execution status in terms of cost and completion stage, verifying the completion/cost variance and advising the PMD, as to the appropriate disposal of variances and progress billing to the client. Show less • Supervised implementation of various Communication and Power Back-up projects which include:➢ Radio Mobile Communication projects (Conventional, Trunked and point-to-point Radio Systems), GSM projects, Security Systems, Paging Systems, PA, Intercom and Nurse Call Systems with SEC, Sabic and various hospitals.➢ Various 48 and 125 V DC Power Back-up Systems with SEC-EOA, Saudi Aramco, Sabic and Royal Commission.• Planning and scheduling parallel projects’ execution.• Managed a field crew of 12 to 15 Project Engineers/Technicians.• RF Planning and Propagation Analysis.• Providing Operations report on a weekly and monthly basis to the OM. Show less • Successful bidding of various Multi Million Communication projects which include• Study and understand Client Requirement. • Dealing with Manufacturers for pricing, discounts, specifications, etc.• Evaluating offers from different manufacturers both Commercially and Technically.• Consolidation of all the responses into a cohesive bid.• Doing detailed costing taking into account all the Bill of Materials as per client requirement and manufacturer specifications.• Ensuring Consistency in Commercial as well as Technical aspects throughout the bid.• Conducted presentations / trainings for clients on new products and complete systems. Show less
Project Manager
Aug 2005 - Jul 2007Planning Supervisor–Operations
Apr 2003 - Jul 2005Bids & Proposals Engineer
Jan 2002 - Mar 2003

Commrad Technologies Pvt. Ltd.
Aug 2007 - Jun 2008Engineering Manager - NWS• Plan for new optical fiber connectivity, capacity calculation for the future connectivity and planning and testing of POI connectivity.• Provisioning of circuits on NORTEL, TELLABS (DWDM, Digital Cross Connect) and ECI equipments for SDH (Synchronous Digital Hierarchy) network.• Defining working and protection path for circuits through the entire Fiber Optics ring.• Implementation of Synchronous Transport Module: STM - 1X, STM - 4XE and STM - 16XE for Backbone OFC network.• Monitoring and clearing alarms in the OFC network with the aid of Element Controller (EC-1) of make HEWLETT PACKARD (HP).• Testing of Provisioned circuits with the aid of SDH Analyzer and BER Meter.• Monitoring, escalating potential risks, troubleshooting and preparing adequate Risk Mitigation strategies for the network.• Monitoring network conditions and service performance, in order to identify, isolate, confirm and communicate user affecting issues.• Operation, maintenance and troubleshooting of the regional fiber network on an ongoing basis and minimize the downtime through immediate action in case of a breakdown.• Preparation of project plan including scope of work, schedule and quality control plan.• Preparation of detailed organization structure with responsibility matrix and assign appropriate tasks and responsibilities to the team members, establish a project management and training plan and carrying out performance evaluation for each of the team members.• Good knowledge of digital transmission techniques, wireless telecom products, power and communication systems, security systems, building management systems, telecom standards and functionalities, radio planning and propagation.• Strong leadership, team and project management skills and experience with a variety of technical projects and programs. Show less

KAUST
Jan 2009 - now• Manages all the Data Centers and Critical Facilities of KAUST.• Develops strategies, solutions, and concepts for hosting various equipment, supercomputing/research computing devices, and optical fiber/copper physical layer connectivity University-wide that allows University’s business, research, community, and users to achieve their research as well as business goals.• Accountable for running critical IT services and maintaining service level agreements.• Oversees the management, administration, operation, and maintenance of Data Centers, campus-wide Outside Plant/Inside Plant (OSP/ISP) optical fiber/copper infrastructure, and customer relationships.• Supervises teams of professionals and provides guidance and direction for data center engineering, data center operations, OSP/ISP engineering and operations, and field activities. Show less • Manages all the Data Centers of KAUST.• Capacity planning for the Data Centers.• Optimizing Data Centers to be energy efficient.• Optimizing existing infrastructure of Data Centers.• Ensure adherence to all established standards, guidelines and procedures.• Makes sure preventive/corrective maintenance is carried out in a timely manner for Power, HVAC, Fire detection and suppression systems with minimal to no impact to customers.• Evaluates and assists in the designs for the upgradation of cooling infrastructure for Super Computing Center. • Power infrastructure upgrade design for Super Computing Center. • Evaluates and assists in the designs for the upgradation of HACS and In-Row Cooling units. • Coaches/mentor the Data Center and Operations teams. • Manages routine Data Center Operations.• Manages the Outside and Inside plant (OSP/ISP) team. Show less
Data Centers and Critical Facilities Manager
Jul 2020 - nowData Centers Lead
Jan 2018 - Jul 2020Data Center Specialist
May 2015 - Dec 2017Senior Network Engineer
Jan 2009 - Apr 2015
Licenses & Certifications

PGW A – Advanced Troubleshooting and Dial Plans
NTSJun 2011
Customer Service Excellence
K2sJun 2005
Cisco CRS-1 Essentials
CiscoMar 2011
GIS – Network Engineer Training
Telcordia TechnologiesOct 2009
PGW C – Cisco PGW 2200 Configuration
CiscoJun 2011
Terrain Analysis Package (TAP) Over Site Engineering Training
SoftWright LLCSept 2003
Terrain Analysis Package (TAP) Engineering Training
SoftWright LLCSept 2003
Implementing Cisco MPLS
CiscoFeb 2011- View certificate

CloudU
Rackspace, the #1 managed cloud companyJul 2016 
Certified Data Center Design Professional (CDCDP)
CNet TrainingJun 2016
Languages
- hiHindi
- maMalayalam
- enEnglish
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