Lynette Shibambo

Experience

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  IKWorx IT Academy

  Apr 2022 - Oct 2022

  IT Technician

  .Basic router configuration.Installing Network with CAT5 (Ethernet Cable) .Supporting clients remotely viaTeamViewer & Any-desk.Support and maintain the antivirus in training roomsActive Directory (Joining devices to DC ,Resetting passwords).Continuously monitor and maintain systems and networks.Install and configure computer hardware, software, networks, and applications.Respond to technical support calls from staff members and communicate howto resolve issuesDesktop/Laptop setup & configuration of user profile, mail, AV, Office 365 and.printer Analyst, evaluate and diagnose technical problems such as installation,maintenance, repair, upgrade, configuration.Troubleshooting of desktops, laptops, mobile phones, tables, software,hardware, printers, internet, email, operating systems, and security systems Show less

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  Department of Education

  Oct 2022 - Sept 2023

  Desktop Support Technician

  .Network configuration anf Toubleshooting.Connecting Ethernet cables in patching room and server room.fixing hardware and software issue

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  All Technology Solution

  Sept 2023 - Aug 2024

  Technical Support Engineer

  .Pc Backup using Linux command and proxmox and samba experience . Network and internet security.VoIP and PBX configuration . Linux and Troubleshooting .Telephone configuration and installation. Mikrotik configuration and Troubleshooting. Network Routing and Designing Network from scratch. Fibre, Mikrotik or Router configuration. Respond to technical support calls and helping clients using simple help ,FQ and anydesk .Emails configuration and Troubleshooting. penetration Testing .zoiper configuration . Linux OS installation on virtual machine and setting up.. physical and virtual setup of Network.WiFi installation and configuration Show less