Greg Nolan

Greg Nolan

Systems Programmer

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location of Greg NolanStockport, England, United Kingdom

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  • Timeline

  • About me

    UK & EMEA Public Sector - Scale CSM Team Manager at Amazon Web Services (AWS)

  • Education

    • The City University of London

      1979 - 1984
      MEng Electrical and Electronic Engineering

      MEng Electrical & Electronic Engineering - A course taken over 5 years with several semesters spent in industry.

  • Experience

    • ICL

      Jun 1984 - Sept 1986
      Systems Programmer

      - Unix System Porting Engineer. I was a key member of a team who developed ICL's last workstation product. My role was focussed around the porting of the AT&T System V release 2 Unix to the platform.- Skills developed during this time were around analytical trouble shooting and more importantly my first foray into the “World of Quality”.

    • Sun Microsystems

      Sept 1986 - Apr 2010

      - Created a team of partner and industry focussed pre-sales technologists and an associated management structure.- Developed coverage and engagement strategy to support and drive a >$1.2B business model.- Responsibility for direction and development of the 100 strong practice, technology specialist community. - Established internal programmes to change conversations with customers, technology updates to bridge knowledge gaps and development of a regular programme of briefings to the external partner technical community.- Led the restructure of the UK technical community to reduce cost and deliver a new global gtm business model.- UK Board Member. Show less - Developed at team of 60 Engagement Architects and Engagement Managers, who delivered both commercial project and pre-sales expertise. - Drove alignment of goals and effective management of specific bid/project resource requirements (such as BT/NHS Spine). - Developed a process for the engagement and reporting of billable pre-sales delivering greater accountability and control over the amount of billable pre-sales spend. - Responsibility for driving and forecasting professional services revenue across all industry areas in the UK. - Developed a process to manage and track key opportunities and enable the management on a weekly basis the forecast, the pipeline and track any exceptions.- Created and developed a new management team, to lead the key Industry Verticals from both a people and business perspective. - Transformed teams roles and responsibilities brought about by the implementation of a major business change programme. - Focus on coaching and mentoring skills within the management team, to ensure that individuals take up their new roles and not just follow business as usual. Show less - UK representative on a global project to integrate the pre-sales and professional services organisations. - Identified challenges, mitigated risks and drove the results back into the global team defining the programme. - Used a formal change management methodology to manage and drive this transition across the UK organisation.- Member of the UK Management Team, with a team of over 120 people (including 8 managers)- Responsibility for handling high level customer escalations and the communication of product quality issues.- Developed 2 Sigma black belts on staff, and co-sponsored a number of projects to facilitate the reduction of customer escalations. Show less - Managed Industry Systems Engineering teams, over a number of industry sectors.- Responsibility for the definition and delivery of an effective technology coverage model for the districts- Production of sector technology plans, which in parallel with the marketing and sales plans drove opportunity within the sectors and set the agenda for the teams. - Filled role of technology manager on the Accenture / Sainsburys project I was actively engaged on all phases of this project on site for over 8 months. - Took ownership of and delivered upon certain aspects of the bid, for example I engaged with the key ISV and through negotiation and the leverage of key global resources ensure they signed up, with a priority ranking on their porting cycle that was sufficient to meet Accenture's demands.- Developed programme of face to face account reviews with clients at all levels of the business- Drove change in the customer experience through account personnel changes and the implementation of specific remedial programmes.- Developed a key component of the UK DMP(Deal Management Process) around performance guarantees. Show less - Developed programme to create a benchmark centre of excellence for the UK, - Acquired budget, facilities and head count along with the subsequent build out of the centre itself. - Developed into a centre of world renown that delivered great value to our customer base- Extended the programme to expand the capabilities to include a Porting Resource Centre, - The centre successfully underpinned the efforts to recruit and support ISV's in the UK.- Led a global project to redefine Sun's approach to benchmarking.- Developed a set of processes and a plan to develop a number of key time zone centres, in the US, UK, Japan and Singapore, all of which are functional today. Show less

      • Pre-Sales Director

        Jul 2006 - Apr 2010
      • Systems Practice Leader

        Jul 2005 - Jul 2006
      • UK Industry Engagement Lead

        Jul 2004 - Jul 2005
      • UK Pre-Sales Leader

        Jul 2003 - Jul 2004
      • District SE Manager

        Oct 1999 - Jun 2003
      • Benchmarking and Porting Centre Manager

        Jun 1992 - Sept 1999
      • Consultant

        Jun 1989 - Jun 1992
      • Systems Engineer

        Sept 1986 - Jun 1989
    • Dell

      Apr 2010 - Jun 2017
      EMEA Sales Engineering Director - OEM & IoT Solutions

      An EMEA OEM Senior Management Team member, creating and leading the technical presales team responsible for driving the adoption of the Dell technology portfolio within key OEMs and supporting a large revenue target.• Delivered EMEA OEM Storage growth year on year by developing focus within the Solutions team through training, inspection and leverage of specialist resources.• Developed expertise within the Technology team to enhance Dell’s efforts in supporting VDI initiatives through the recently acquired Wyse hardware and other relevant software stacks.• Drove both growth (+17% by opportunity year on year) and accuracy in the EMEA solution design pipeline for Dell OEM Solutions, through a new process of inspection, reporting and the gating of incentive payments.• Recruited, led, managed and developed top talent across the core EMEA and Emerging (former Eastern block) regions for Dell OEM, with no voluntary attrition. Grew team from 3 to 32 people across the EMEA and Emerging regions.• Developed significant new opportunity pipeline in key target areas, through the development of secondary specialisations within the team around IOT, Defence, Security, CCTV and Storage.• Created a bi-weekly programme to ensure regular sharing of wins and strategies across the team, resulting in regular replication of de-risked proven solutions for similar industry opportunities.• Staffed and led the Dell OEM EMEA value proposition development team. Collaborated with Marketing to use the outputs as the basis for a new global OEM value proposition awareness programme.• Delivered regional technical plans, optimal staff allocation and leverage of specialist resources across the EMEA business ensuring skills/ competencies/ knowledge matched customer needs by solution and industry, all focussed on exceeding quota. Show less

    • Sanmina

      Jul 2017 - Jul 2019
      EMEA Datacentre Solutions Technical Lead at Sanmina

      An EMEA and Asia Senior Management Team member, leveraging Sanmina’s capabilities and global resources in the datacentre. Sanmina is a global electronics manufacturer with annual revenues of greater than $8Bn.• Led the EMEA solution piece on a global team delivering the largest global Cloud datacentre integration win in Sanmina’s history, worth >$1Bn.• Moved Sanmina into new business areas by leveraging service-led enterprise system integration engagements at Dell Enterprise and Philips Medical (NL).• Proposed and delivered a business value proposition and associated materials for global datacentre services offerings, aligning with skills and capabilities from key global delivery plants. Ultimately enabling effective engagement with opportunities in the $1Bn range.• Grew the Nokia revenue and pipeline through active management of the EMEA Nokia Cloud Computing Division relationship.• Partnered with key delivery and plant teams to create complex commercial pricing models in the range of >$5Mpa for major Sanmina datacentre integration bids.• Successfully defined the requirements of and solutions for predicted resource constraints during quarter-end peak loads on a key Sanmina customer integration project. Involved the identification of suitable locations and the negotiation of space and labour at these overflow sites.• Engaged with and developed awareness and capability within the Dell OEM EMEA and Sanmina country sales teams, driving pipeline and revenue growth from virtually $0 to over $12M within target market sectors. • Developed successful workshops and managed site visits with Dell Enterprise, HP, Philips and Major Web Services client teams on a global basis. Show less

    • Looking for new opportunities

      Jul 2019 - Mar 2020
      Senior level technologist
    • Citanix

      Jan 2020 - Mar 2020
      Senior Consultant & Director
    • Amazon Web Services (AWS)

      Mar 2020 - now
      • EMEA Public Sector Scale Customer Solutions Team Manager

        Feb 2023 - now
      • EMEA Industry Growth Team - Migrations Tech Team Manager

        Jan 2022 - Mar 2023
      • EMEA Industry Growth Team - Solution Architect Manager

        Mar 2021 - Mar 2023
      • Specialty Solution Architect Manager

        Mar 2020 - Mar 2021
  • Licenses & Certifications

    • AWS Certified Solutions Architect – Professional

      Amazon Web Services (AWS)
      Mar 2022
      View certificate certificate
    • AWS Certified Solutions Architect – Associate

      Amazon Web Services (AWS)
      Mar 2021
      View certificate certificate
    • Strategic Thinking

      LinkedIn
      Oct 2019
      View certificate certificate
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Feb 2020
    • AWS Certified Cloud Practitioner

      Amazon Web Services (AWS)
      Jul 2020
      View certificate certificate