Asharudeen P S

Experience

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  Wipro Technologies Private Limited, Bangalore.

  Jun 2012 - Aug 2017

  Senior Project Engineer

  Technical part: Synchronization Layer – FIM and MIM:1) Worked as an L2 support analyst and also played as an SME in IMS Project.2) Worked on SM9 ticketing tool to monitor, close the Interaction, Incident, Change, Problem tickets raised in our queue.3) Was Responsible for troubleshooting, evaluating, identifying and appointing correct technical resources to fix up customers' issues.4) Testing the functionality of changes implemented in Development, Integration and testing environment before it goes to Production.5) Was preparing Monthly problem management decks.6) Was Leading and Driving Problem Management Monthly meeting with clients.7) Handling the SharePoint Admin activities.8) Handling Issues on Reconciliation, thereby revoking access of Risk Users.9) Dealing with user’s permissions and access to various applications.10) Analyzing and fixing the technical issues reported by customers and users using different tools and techniques in ILM / FIM/MIM.11) Participated in FIM to MIM migration(Installation), did testing for all the functionalities Compliance & auditss Process:Responsible for handling the GC control (19,36,37,42,62) under IMS and IDP application. 1. Worked as main resource for Compliance generic control and audit activity on monthly, quarterly and yearly basis, to prevent inappropriate use of account and roles access. 2. Explaining the GC control in EY audit for external auditors and makes sure all the process are followed as per the shell compliance policies Show less

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  ITC Info

  Aug 2017 - Jun 2018

  Associate Consultant
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  Cognizant

  Jun 2018 - Feb 2020

  Senior Associate
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  Mindtree

  Feb 2020 - Sept 2021

  Technical Lead
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  Capgemini

  Sept 2021 - now

  Manager